Otis Gatlin Email & Phone Number

● Maintain responsibility for the underwriting of manual loans or the validation of automated findings on conventional and government loans (FHA).● Review and make decisions on bond loans from various investors.● Communicate and respond to quality control auditors for pre and post closing before transfer of servicing.● Maintain full delegation with FHA Direct Endorsement with HUD Compliance to lending guidelines.● Communicate daily with Loan Originators, Branch Managers and Processors to secure all required documents needed for final approval.● Maintain 24-48 hour turnaround times with operations and sales in adherence to company SLA policy.

Greater Chicago Area

● Review, analyze and approve FHA, USDA and Conventional Mortgages with completeness, accuracy with compliance to FNMA, FHLMC, USDA and HUD guidelines.● Evaluate the borrower’s credit and capacity, with income documentation, assets, credit report, and appraisal for proper risk assessment determining borrower’s ability to repay.● Communicate and respond to secondary market investors in post closing to assist with transfer of servicing.● Maintain proper turnaround times with operations and sales to maintain a great customer experience and great response time.● Communicate daily with Loan Originators, Branch Managers and Processors to secure all required documents needed for final approval.

Greater Chicago Area

- Develop and maintained knowledge of multiple loan product guidelines for quick and accurate decisions.- Responded to quality assurance reports on loan approvals from compliance- Analyzed borrowers credit profile, collateral and capacity for risk assessment- Set and reviewed conditions for initial and final loan approval.- Communicated loan decisions with account managers, lending officers and management.- Received continuing education and training of internal policy guidelines and FNMA, and FHLMC guidelines.

Chicago, Illinois, United States

● Call customers with pending loan applications to assist with questions, explain the terms and conditions of repayment, and to sign the Truth and Lending Contract.● Review and analyze the customer’s financial documents for accuracy and consistency to determine the borrower’s ability to repay. ● Take inbound calls for customers responding to marketing campaign mailers, technical support, and payoff inquiries.● Adhere and support fair lending practices and procedures for all customers through quarterly compliance training and coaching opportunities.● Collaborate with supervisors, underwriters, and processors on loan applications to ensure application integrity, fraud detection, and customer satisfaction.

Greater Chicago Area

Responsible for the analysis of submitted loans to determine repayment capacity, assets, collateral and credit, while adhering to Chase credit policies, investor, and agency guidelines. Review, analyze, and decision complex customer financial documentation, and handle high risk mortgages while proposing counter-offers to assist customers in obtaining homeownership.Determine and evaluate the level of risk to the organization for loans out of compliance with Chase policy and FHA, USDA, FNMA, and FHLMC guidelines. Support and uphold fair lending practices of Chase while meeting productivity targets.Communicate with branch personnel, loan processors, loan quality review and investors on loan decisions.Review and analyze appraisals for accuracy and value prior to final approval.

Greater Chicago Area

Analyze loan file documentation for compliance with applicable programs and lending guidelines for Conventional, FHA, VA, and USDA Mortgage Revenue Bonds and Securities execution.Review and analyze loan files to determine status, tax code and legal compliance for outstanding documentation.Review loan files for accuracy of documentation and completeness.Monitor and manage pipeline with lenders by using a weekly status report.Oversee participating lender applications for annual re-certification and providing quality scorecard.Obtain mortgage and pool insurance coverage for lender insurance certificates.Liaison for the Bank Master Servicer and Federal Housing Administration.

Greater Chicago Area

Responsible for performing quality control testing to ensure compliance of credit quality, investor requirements, and company policy and procedures.Determine and assess the level of risk to the organization within company policy while adhering toFHA, VA, USDA, FNMA, and FHLMC guidelines.Ensure compliance and AUS eligibility for municipal and state grants that provide down payment assistance for medium and low income households.Perform periodic onsite bank branch audits to determine adherence to federal and state laws.Reviews audit findings with Vice President to present results and determine corrective action for executive management approval.Review and analyze high risk appraisals for accuracy and value prior to funding for correspondent lending.Pull Neighborhood Watch Default Reports and determine root cause analysis for repurchase request and early payment default.Due diligence and background clearance to determine a borrower’s fraud or OFAC alert, as well as perform internal investigation on employee activity.Trained, and executed on delegated responsibility to quality control personnel for top performance.

Greater Chicago Area

Perform debt collection on a 20MM-30MM portfolio of distressed assets, underperforming mortgages, and re-performing mortgages.Negotiate various home retention, and liquidation options with the borrower, investor, insurer, attorney, and real estate agent to avoid foreclosure while decreasing losses.Evaluate the borrower’s ability to repay by performing a budget analysis, and underwriting the borrower's debt to income ratio, and disposable income.Provide single point of contact for general servicing, and payment arrangements.Meet investor requirements for ROI, exceptional customer service, and ethical and compliant business practices

Downers Grove, Illinois

Conduct pipeline management within mortgage origination for Kansas, California, Texas, Oregon, and Washington.Enhance effective communication between sales, operations, and processing for increased efficiency and company revenue. Identify and correct weaknesses and problems with mortgage processing and operations in order to achieve expedited turnaround times, loan delivery and exceptional customer service. Communicate and report service issues to proper senior management as well as aggregate data for the purpose of providing resources to sales and operational staff.Provide direct support to Processing Managers, Market Managers and Regional Managers by developing and conducting training for loan officers, providing product knowledge, and underwriting guidelines. Provide direct support for operations with file process, loan structure, and technical support.

Downers Grove, Illinois

Perform due diligence, and credit analysis on mortgages originated by the organization to determine the risk on the basis of income, assets, and credit prior to closing. To also ensure the saleabilty of mortgages to Fannie Mae, Freddie Mac, FHA, VA, and USDA. DE Certified with CHUMS ID Number.