➤ Assisted owner/president of the industry leader in certified reference material production to achieve 10 years of growth.➤ Conducted reviews of process design and time studies to ensure that safety, accuracy, and proficiency KPIs were met.➤ Contributed to 55% revenue growth during tenure, taking the company from $4.2M to $6.5M in annual revenue.➤ Performed cost benefit analyses to ensure effective use of resources and obtain maximum return-on-investment.➤ Helped maintain 3… Show more ➤ Assisted owner/president of the industry leader in certified reference material production to achieve 10 years of growth.➤ Conducted reviews of process design and time studies to ensure that safety, accuracy, and proficiency KPIs were met.➤ Contributed to 55% revenue growth during tenure, taking the company from $4.2M to $6.5M in annual revenue.➤ Performed cost benefit analyses to ensure effective use of resources and obtain maximum return-on-investment.➤ Helped maintain 3 separate ISO certifications through rigorous data verification/validation as part of quality committee.➤ Served as the global customer point of contact for technical assistance, RFQ, and PO generation and after sale support.➤ Adapted work instructions to improve outcomes using solutions to optimize utilization, efficacy, and cost savings.➤ Oversaw all logistics for import/export operations and acted as primary liaison for DHL, FedEx, and UPS accounts.➤ Personally managed the company’s shipping operations while maintaining an error rate of less than 1% during tenure.➤ Optimized processes for distribution by developing and implementing improved procedures, systems, and equipment.➤ Coached staff and held employees accountable to established performance levels to achieve individual and group goals.➤ Produced reports, financial metrics, and job tools to support operations in leveraging data to create better procedures. Show less

➤ Led Alliance fulfillment center engineering team and supply chain/retail operations special project initiatives.➤ Managed capital budget for supply chain centers including building improvements and material handling systems.➤ Provided engineering support and analysis for retail store operations initiatives including process optimization efforts.➤ Oversaw detailed shrinkage analysis, supported shrinkage control, and identified SSC to Store delivery alternatives.➤ Managed a $20M… Show more ➤ Led Alliance fulfillment center engineering team and supply chain/retail operations special project initiatives.➤ Managed capital budget for supply chain centers including building improvements and material handling systems.➤ Provided engineering support and analysis for retail store operations initiatives including process optimization efforts.➤ Oversaw detailed shrinkage analysis, supported shrinkage control, and identified SSC to Store delivery alternatives.➤ Managed a $20M annual budget and led the capital expenditure team for supply chain operations and investments.➤ Developed Store Capacity and Cycle Time systems and redesigned operations for stockroom capacity and layouts.➤ Assisted procurement agents on developing store material handling equipment specifications and final selection.➤ Performed statistical, time study, and cost/benefit analyses to evaluate and improve Retail Store Operations programs.➤ Worked with operations management, executive leadership, and consulting teams to implement changes to reduce costs.➤ Oversaw tracking and use of in-store operations capital including cost justification and order placement through e-pro.➤ Analyzed operating plans to determine opportunities for process and workflow improvement using Lean methodology.➤ Developed and maintained labor standards and productivity monitoring system for logistic centers and retail operations.➤ Performed time and motion studies to support production standards and advanced business development opportunities.➤ Managed capital improvement projects including production lines for increased work volume and improved efficiency.➤ Developed estimates for the equipment, systems, and personnel needed to complete projects and service improvements.➤ Created and implemented training manuals and videos to support adoption of new process improvement programs. Show less

➤ Logistics Engineering Project Manager – JCP Logistics, LP Plano, TX – 2002 to 2004➤ Industrial Engineer – Dillard’s, Inc., Olathe, KS and Fort Worth, TX – 1997 to 2002