Ogechi Faith Email & Phone Number

Nigeria

Leveraged analytical thinking and problem-solving to conduct in-depth research and data analysis, identifying core challenges behind post-harvest losses in agricultural products, directly supporting strategies to minimize waste and enhance profitability. Led a cross-functional team in developing a data-driven software platform that connected farmers with buyers and optimized logistics, reducing post-harvest losses and increasing farmer revenue by 18%, thereby contributing to sustainable business growth.Created detailed questionnaires, user stories, and sprint planning documents for effective requirements gathering and actionable task development, streamlining project execution and aligning with business goals

Abia State, Nigeria

Led cross-functional teams to achieve project milestones for quarterly programs engaging over 300-500 participants, effectively communicating project plans, and ensuring deliverables met deadlines through meticulous scope planning and stakeholder collaboration. Leveraged tools like Google Calendar, Gmail, Google Meet, and Gantt Charts to maintain seamless coordination and prevent project creep.Spearheaded the introduction of automated reporting software that increased data modeling, enhanced security, and improved work efficiency by 30%, showcasing a tech-driven approach to streamline processes and minimize manual workload.Utilized Excel and Power BI for in-depth data analysis and visualizations, empowering managers and stakeholders with actionable insights that improved program design, targeted outcomes more precisely, and optimized resource allocation. This data-driven strategy led to a 25% cost reduction, reflecting my commitment to driving business growth through analytical thinking and problem-solving.

Abia State, Nigeria

Increased customer retention by 11% by enhancing product knowledge and recommending improved product offerings, demonstrating strong problem-solving and communication.Built and maintained a comprehensive customer database by actively updating and managing customer accounts in HubSpot CRM. Communicated effectively with customers across email, social media, and phone, showcasing excellent organizational and communication skills.Improved customer satisfaction rate by 15% by consistently maintaining a polite, empathetic attitude and implementing feedback mechanisms, highlighting my strengths in customer service, active listening, and conflict resolution

Abia State, Nigeria

Delta State

• Planning, coordinating and directing the daily operation of the firm.• Coordinating staff activities, develop and assign duty schedules, resolve operations problems and implement new procedures to save time and running costs.• Process requisitions of equipment, materials and production needs.