Oscar Giurcovich Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

• Develop programming, outreach and promotion of library services to teens served by the branch.
• Maintain young adult book and media collection including selection of new titles and evaluating current library holdings.
• Answer general reference questions in-person and by phone.
• Train and supervise summer workers and volunteer staff.

• Maintained project workflow to ensure accurate digitization of project material for inclusion in Chronicling America including metadata.
• Led NDNP outreach and promotion efforts to a range of academic and public audiences through social media, educational materials and presentations.
• Developed and implemented a social media strategy to engage those interested in the project including progress updates and collection highlights.
• Designed and created a video tutorial series to… Show more
• Designed and created a video tutorial series to demonstrate how to find and search Nevada newspaper content on Chronicling America. Show less

• Provided research assistance in-person, by phone, email and chat to university students, faculty, staff and visitors using the library's print and electronic resources.
• Assisted user services department staff with developing tools and resources to facilitate effective service and referrals to library patrons.

Henderson, NV

• Provided research assistance to college students and staff using a range of print and electronic resources such as ebooks and EBSCO databases.
• Planned, executed and assessed information literacy instruction sessions to students in a variety of courses such as public speaking, management of information systems, and professional communication in nursing.
• Created information literacy digital learning objects for the school’s Canvas LMS including subject modules, handouts and tutorial… Show more
• Created information literacy digital learning objects for the school’s Canvas LMS including subject modules, handouts and tutorial videos introducing the library’s electronic resources and APA style.
• Assisted department staff in marketing efforts including the library’s social media presence and other outreach efforts. Show less

• Supported Textbroker freelance independent contractors by phone and email, addressing problems with using Textbroker’s web interface to complete client web content orders along with researching author payment questions.
• Optimized Textbroker order fulfillment on English and European language sites by activating client orders, manually reviewing content flagged by plagiarism checking software, and reviewing… Show more
• Optimized Textbroker order fulfillment on English and European language sites by activating client orders, manually reviewing content flagged by plagiarism checking software, and reviewing client/author communications.
• Trained new office staff in Textbroker's administrative functions to maintain consistent work guidelines.
• Managed Textbroker's author forums, answering author questions and enforcing forum regulations as appropriate.
• Assisted marketing team with management of Textbroker's social media presence along with creating author-focused online video tutorials and blog posts covering topics of interest. Show less

Las Vegas, Nevada Area

• Managed large-volume client orders including order placement, coordinating review of content with in-house editorial staff, and collaborating with Textbroker's sales team and client contacts to fulfill client.
• Contacted new Textbroker clients by email, phone, and instant message to review initial orders and company order fulfillment process.
• Established and maintained relationships with monthly top-spending clients, offering dedicated service… Show more
• Established and maintained relationships with monthly top-spending clients, offering dedicated service by phone and email.
• Reviewed articles submitted by freelance authors by checking grammatical, style, and factual accuracy in accordance with Associated Press style to adjust authors’ quality rating and associated pay rate as needed.
• Optimized Textbroker order fulfillment on English and Spanish language sites by activating client orders, manually reviewing content flagged by plagiarism checking software, and reviewing client/author communications.

Las Vegas, NV

• Gained expertise in assisting patrons with reference questions in person and virtually.
• Planned and executed library instruction sessions using information literacy and pedagogical principles.
• Engaged with other library staff and performed professional-level research to complete a semester-long project: a framework for a self-guided library tour using LibGuides and a range of media hardware and software.

• Managed daily operations of the Lied Library Computer Help Desk, including direct training and supervision of six to nine student assistants.
• Assisted patrons with library and campus computing hardware and software resources, including navigating the library’s website and online resources.
• Provided technical assistance by phone to patrons seeking access to the library’s online resources from off-campus, including troubleshooting patron PC settings and library web resource… Show more
• Provided technical assistance by phone to patrons seeking access to the library’s online resources from off-campus, including troubleshooting patron PC settings and library web resource connectivity.
• Supervised library’s Media Resources service desk on a rotating basis, assisting library patrons with Lied Library’s non-book collection including circulation and reference support.
• Actively participated in projects with senior-level library and campus staff to evaluate computing and other end-user services and implement new offerings. Show less

• Assisted patrons with library computing hardware and software resources, along with university applications such as email and web course management system.
• Provided technical assistance by phone to patrons seeking access to the library’s online resources from off- campus, including troubleshooting patron PC settings and library web resource connectivity.
• Staffed Media Resources desk, assisting patrons with circulation of media items including videos, laptops, and computer… Show more
• Staffed Media Resources desk, assisting patrons with circulation of media items including videos, laptops, and computer peripherals.
• Assisted supervisor with training and general supervision of new staff. Show less

Master Of Library & Information Science (Mlis), Library And Information Science

Reference services specialization. Also completed coursework in collection development, library instruction, web design and library.

Ba, Psychology

Activities and Societies: Annual Cultural Leadership Retreat (2004-2006), Spectrum (campus LGBTQ organization) (2004-2006). I also.