I’m passionate about and driven by creating a company culture that drives quality, reliability, and growth. All while providing valuable work experiences and opportunities for the hard-working and ambitious. My biggest professional achievement to-date is recruiting, training, and developing a high-performing, highly skilled, global 150+ sized workforce.When I moved to the US for bachelor studies in 2010 or even when I joined Joorney Business Plans in 2014, I had no plan to become an HR and Operations Expert. Yet, as soon as I found myself on the path to this role, I realized few things in my life have felt more natural.Within months of work experience, my passion – for creating, organizing and motivating entire professional ecosystems by placing people in the right positions and leading them – came to life. At Joorney, I identified the need – and envisioned a solution – to create an effective, scalable, and efficiently-trained workforce. In 2015, I moved back to Serbia to do so and the rest, as they say, is history.Since then, my focus has been on evolving an operations department that treats people well, supports the growth of the business, and ensures the reliable delivery of custom, quality business-critical documents. Simultaneously, I have been sharing my expertise with – and building a workforce for – all Joorney departments and am a go-to person on a global level for all HR matters. This entire journey has now led me to pursue an MBA at an ivy-league, M7 university in one of the best cities in the world. #columbiauniversity #newyorkcityThis is all in an effort to serve ALL of Joorney’s stakeholders – employees, partners, and clients – better. Do you want to know how I know that my team can do anything? Because it is built by and made for people that are passionate about good business, working hard, seeing opportunities, taking risks, and defying expectations.Does this sound like you? Then let’s connect!
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Coo And PartnerJoorneyMiami, Fl, Us -
PartnerJoorney Business Plans Feb 2020 - PresentMiami, Fl | Belgrade, Serbia• Achieved organization growth of 2,400% in revenue terms since joining and without any external funding • Co-created solutions to the impact of the COVID-19 pandemic and maintained overall sales growth of 2.3% including PPP with a core sub-segment of the industry that is heavily dependent on travel • Co-worked on developing the company’s two new ventures: the digital marketing product line and the artificial intelligence business planning software planoo.ai • Used the changes imposed by the COVID-19 pandemic as an opportunity to invest into the next growth steps across markets and product types• Opened and staffed two new, successful operations offices in Novi Sad and Nis, the 2nd and 3rd largest cities in Serbia -
Managing DirectorJoorney Business Plans Jan 2016 - Jan 2020Miami, Fl | Belgrade, Serbia• Led the operations team that expanded from 12 to 50 in-house employees and accounted for 75% of the total workforce • Received a company ranking of 921. in the Inc. Magazine – Inc. 5,000 fastest growing US private companies – in 2018 • Reviewed over 750 job applications, including employment test reviews and interviews, for multiple positions• Created a comprehensive organizational structure to support high growth and avoid overgrowth strains • Developed products and processes for successful entry into new markets, such as Canada• Overcame many HR and legal challenges posed by the human capital intensive nature of the industry and the continuous personnel increase, in large part via executive and managerial coaching• Established and solidified the company as an industry leader in immigration business planning• Led the shift from an entirely start-up model to a more mature growth model -
Project ManagerJoorney Business Plans May 2015 - Dec 2015Miami, Fl | Belgrade, Serbia• Created and implemented an industry-innovating team structure, including quality control processes, work management platforms and communication tools that allowed for the signature client experience• Expanded the product portfolio by structuring commercial business plans and advisory projects• Built the HR processes from scratch, including the entire recruiting cycle, onboarding, training, performance management, and retention tools• Led the first operations team, including writers, editors and designers• Managed all projects from payment to completion -
Market AnalystJoorney Business Plans Oct 2014 - Apr 2015Miami, Fl• Created and implemented a plan to open a dedicated operations office with scaling potential and outsourcing efficiencies• Prepared most complex US immigration business plans in terms of industry and client expectations • Developed core products from the early start-up phase to a high, standardized quality level -
Financial Advisory Services InternDeloitte D.O.O. May 2013 - Aug 2013Belgrade, Serbia• Assisted in valuation of several regional companies by adapting and applying valuation models to the Central European market• Performed extensive data mining for valuation purposes and created PowerPoint presentations for clients
Ognjen Cvetkovic Education Details
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Dean'S Honors -
Gpa 3.99, Major Gpa 4.00 | Summa Cum Laude -
First Belgrade High SchoolSecondary Education Degree
Frequently Asked Questions about Ognjen Cvetkovic
What company does Ognjen Cvetkovic work for?
Ognjen Cvetkovic works for Joorney
What is Ognjen Cvetkovic's role at the current company?
Ognjen Cvetkovic's current role is COO and Partner.
What schools did Ognjen Cvetkovic attend?
Ognjen Cvetkovic attended Columbia Business School, Kutztown University Of Pennsylvania, First Belgrade High School.
Who are Ognjen Cvetkovic's colleagues?
Ognjen Cvetkovic's colleagues are Dragan Mišković, Giselle Song, Maria Ribeiro, Adam Casole-Buchanan, Djordje Popovic, Connie S. Guerrero, Jonathan Jarmon.
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Ognjen Cvetkovic
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Ognjen Cvetković
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Ognjen Cvetkovic
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