* Data Entry & Management * Data Manipulation and Visualisation * Data modelling * Reporting and Dashboarding * Training, Monitoring and Evaluation

* Utilized Microsoft Power BI to track and analyse data* Successfully interpreted data to identify key metrics and draw insights * Proposed solution to improve system efficiencies and overhead operating costs

• Responded to customer queries in a timely and accurate way, via phone, email or chat.• Monitored customer complaints on social media and reach out to provide assistance.• Follow up with customers to ensure their orders are delivered.• Met with internal stakeholders and managers to discuss possible improvements to customer service.• Work on new supply strategies.• Planned vehicle routes and delivery schematics to meet customer demand with little to no delay.• Analysed logistical problems and producing new solutions.• Received and coordinated products delivery.• Managed activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met.

• Worked with the management and employees to help them find solutions, support and resolutions for personal and work related problems.• Identified ways to improve practice, operations, performance and efficiency • Participated in working groups and projects and improvements as required to contribute in promoting the wellbeing and resilience of employees• Responsible for overseeing client relationships and adept into customer’s preferences• Implemented strategic planning through reporting and made result-based recommendations that drove organisational growth, increase profit and reduced cost.• Analysed problematic situations and occurrences and provide solutions to ensure the survival and growth of the business• Assured all legal and regulatory documents are filed and monitor compliance with laws and regulations• Maintained deep knowledge of the market and agribusiness industry.

- Prepared farm activity reports, such as inventory, production, sales and reports required by government regulations- Directed and coordinated daily farm activities such as pen washing, feeding and routine maintenance of the pigs- Examined herd for illness, diseases and injury and designated actions to be taken- Inspected facilities and equipment to keep pig production healthy- Pen preparedness for farrowing- Maintained conducive environment in the pig production pens in terms of ventilation and temperature regulation- Repaired and replaced pen tools and facilities- Ensured bio-security measures in and around the pens at all times

- Production and Management of healthy Broiler birds to slaughter.- Maintained optimal hygienic condition of the pens before, during and after each production cycle (washing, disinfection and fumigation)- Pen set-up (preparation of broiler production rooms for receiving, assembling and setting up of feeder, drinkers and water lines, pen dividers, beddings, flushing of water lines, stocking of silo with feed, heater and fans)- Maintained adequate brooding condition such as feeding, medication and vaccination of the broiler birds- Kept adequate records required to achieve productivity- Ensured facilities and tools required to meet production target are well maintained, repaired and replaced- Ensured birds attained the slaughtered weight within the time frame given- Maintained optimal thermo-regulation within the brooder house- Ensured prompt delivery of the birds on reaching the target size to the slaughter house for further processing

INSTRUCTOR, AGRICULTURAL SCIENCE