Quality Engineering and Testing | Automation Testing | Prompt Engineering | Mobile Application Testing | Web Automation | API Testing | Performance Testing | Manual Testing

• Successfully led a team of 5 to leverage SharePoint and Microsoft Teams to store and share data among departments in compliance with security and privacy protocols• Used Excel to analyze and identify impactful questions about classroom observation data and provide recommendations to address these concerns• Graded 70 MS Excel workbooks weekly for two senior level statistical analytics courses

Generated data insights from various projects like statistical analytics, pricing analytics, predictive analytics and forecasting, and reported to the manager• Leveraged data from warehouse management sources to help lead decisions to decrease labor shortage• Performed ad hoc data analysis to support financial business decision making to reduce annual labor costs by $100k• Collaborated with cross-functional teams to understand client requirements and develop implementation strategies• Developed and maintained project documentation, including project plans, status reports, and user manuals• Managed a team of 4 to improve efficiency and EDA process by 28% and reduce valuation lag time by 5 days by eliminating duplicates in the company's valuation data.• Used Tableau to develop an online dashboard to allow business stakeholders to track KPI metrics in real-time, cutting down manual reporting time by 15 hours• Increased conversation rate by 15% by building a predictive model that optimized marketing expenditures• Analyzed an existing invoice processing workflow and designed a comprehensive RPA solution, defining process flows, exception handling, and system integrations.

• Acted as the liaison between media and advertising teams to understand clients demand for new campaign and prioritize the campaign roadmap for the internal tooling team• Participated in discussions and in presenting project reports to leadership, recommending changes and ideas• Managed 100% of the development cycle. Including planning, design, development and quality assurance• Communicated progress and roadblocks to stakeholders, including management, and made recommendations to remove roadblocks leading to on-time and on-budget delivery of project