* Product & Service Management & Development * Omni Channel Development ( Pega, Web, App, Marketplace) * Joint Venture Mentoring & Management & Establishment* Merger & Acquisition Mentoring & Management & Establishment* CX & Process Management & Development ( NPS management) * Leading Global Product Portfolio * Key Note Speaker in Tech Events*Partner Ecosystem Management including Hyperscalers & channel management *Budget Management & Planning

* Helping Global Customers around the world 🌍 to achieve their digitization journey. * Managing a team including Senior Account Managers around the world to achieve hard Sales targets with High NPS results. * Develop best cases, innovative solutions to our customers to help them to achieve their differentiation in the competition and help them in their growth targets. * Aim to help our customers to be more effective, innovative and also develop cost effective IOT and cloud based projects to help them in the adoption period of changing market conditions.

*Help our clients on the journey of digital transformation and Innovation. *Guest Speaker in Technology and University Organizations* Reach Higher Level in Global Innovation Team* IOT, RPA, Cloud Solutions and Projects* JV , M&A mentoring & management * Digital Transformation- Pega, Web, app, marketplace developments

• Leads account planning and strategy development for the UCC portfolio of Vodafone Global Enterprise accounts supporting and aligned to the global account plan • Achieve Revenues, TCV and product quota targets in country and region wide• Maximises understanding of the customers buying centre to appropriately target activity and messaging of Global Enterprise UCC products and solutions (local and global).• Understands the Global Account Plan and executes strategy locally • Evaluates risks and threats appropriately across portfolio and revises plans where appropriate• Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer’s strategic and operational issues. • Works collaboratively to provide direction on the service relationship for nominated accounts• Understands the customer business requirements relating to their ITC suite• Analyses statistical data related to clients business and their industry to identify market trends for global mobile/fixed products and services focusing on contract retention and revenue growth • Define and Share standard processes and best practices for the Region and in line with other VGE Regions. • Formulates strategies to market for nominated Vodafone Global Enterprise accounts in conjunction with the Propositions and industry segments area• Influences VF Account Sponsors, OpCo Board and Group decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes

• Managing outbound,logistics and IT segment Global Enterprise Customers and lead the exponantial growth via cross and upsell opportunities.• Lead the TR account planning and strategy for a defined portfolio of strategic National Account customers within Global Enterprise.• Proactively drive new business sales using global and local strategy and customer landscaping • Proactively provide insight into all financial targets per account and identifies new areas for growth (ensuring the accounts drive incremental, year on year growth). • Delivers the local “P&L“ for Vodafone Global Enterprise accounts • Evaluates risks and threats to Vodafone’s business within the account base and provides proactive plans to mitigate risk.• Produce SMART renewal plans for existing business to ensure that customer and product churn is minimized.• Assess customer and market trends and provides timely and accurate revenue forecasting.• Drive accelerated revenue growth by identifying potential markets for new and existing products and services in accounts• Identify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.• Key company liaison responsible for developing strong one to one long term relationships with key local decision makers.• Maximize internal network in support of the customers to ensure effective problem resolution and problem management• Proactively drive new innovations and concepts to key decision makers within the customer to increase product and service mix within defined customers • Use statistical analysis (internal and industry trends) to identify opportunities for mobile and fixed products and services • Evaluate customer preferences, pricing, product terms and conditions to ensure that client requirements are met; • Use NPS scoring to enhance customer relations• Introduce new innovations and concepts to key decision makers within the customer.

• Responsible of enterprise customer management activities• Technical Account Management and Create Solutions for enterprise customers• Understand customer needs, analyze RFPs, design Project plan and provide the coordination between Vodafone technical team and customer.• Creating best strategies with sales and marketing departments to achieve annual targets.• Manage all stakeholders and partners within Vodafone Ecosystem• Create and Develop New Project due to customer needs, preventative and proactive actions.• Manage churn targets within Vodafone and give the best experience for enterprise customers.• Work closely with product management team to assure the products meeting customer needs.• Manage all team within Vodafone to ensure best customer experience. • Manage all presales activities for Enterprise Customers• Ensure customers to get support for all platforms in Vodafone and achieve target KPIs.• M2M solution design and manage M2M projects.

•Managing Key Account Enterprise Customer Relations •Contract retention of Key Account Enterprises •Sales support for Technology Solutions•Technical Consultancy for Enterprise Customers •Managing and planning all Enterprise Customer related service&network optimization •Creating & Managing New Projects•New technology development projects•Marketing projects development•Managing NPS (Net Promoter Score) in Vodafone Network

Vodafone & FGS A.S. - Joint Venture *P&L Management * Profitability & Cash Flow Management * Strategic Initiatives

• Project Management in 10 different countries ( Denmark, Finland, Sweden, Germany, Ukraine, Uzbekistan, Cyprus, Kuwait, Kazakhstan, Latvia) •Technology Consultant for GSM(2G) & 3G & LTE (4G) & Solutions&Networks & Innovation & Management & Reporting to C level people. • Presales Customer Management & Solution Consultant to lead customers in the projects via innovative and solution oriented methodologies. • Manage cross functional teams to achieve project goals. ( 50-100 people depends on projects) • Planing and Optimizing Complex Infrastructures to reach strict customer acceptance criteria. • Care Management for best NPS score.• Create Upsell & Cross Sell Opportunities

•R&D SOftware Design and bug fixing code creation to solve customer problems via innovation & solution oriented methodologies.•Software Design & Architecture Design for complex environments. •North America Value Added services like IN( Intelligent Network) & AIN ( Advanced Intelligent Network) & CAIN ( Creative Advanced Intelligent Network) & E800(toll free) services service software and service designs, management, problem solving, solution creation, bug fixing, code creation, new functionality design activities management. •European Customers Value Added Intelligent Network service software and service designs, management, problem solving, solution creation, bug fixing, code creation, new functionality design activities management. •Technical Account Management of Key Accounts & Global Accounts

Temos,ISDN,Hatay Switchboard,System