During my tenure as an Operation Engineer, I was responsible for setting up monitoring tools to oversee both customer and internal systems. Key tasks in my role included:- Configuring and utilizing monitoring tools such as Grafana and Zabbix.- Conducting comprehensive monitoring of system processes, logs, connections, key performance indicators (KPIs), extended detection and response (XDR), infrastructure, and AWS (CloudWatch monitoring).- Utilizing Linux scripting and automation techniques.- Setting up and managing Datadog for monitoring purposes.- Working with databases, including Mysql and Mongo, for various data operations.- Creating automated email reports specifically for Telenity products.- Utilizing Postman for API testing and development.- Working with various protocols such as SSH, Telnet, SNMPv2, SNMPv3, HTTPS, and UDP.In addition, I had the opportunity to work as an on-site Engineer in Qatar (Ooredoo) from 01/07/2022 to 25/07/2022.

I've learnt Linux Commands, Bash Scripting, AWS Cloud