Technical consultancy and project management in BI, CRM, DMS and online application development fields serving the world's largest automotive companies.

- Deliver e-marketing solutions for BMW, MINI, Canon, BOSCH, Hilton, etc.- Initiate IT development procedures, setting up plans and milestones to ensure projects are delivered in a timely manner,- Coordination and resource planning of multiple ongoing projects,- Identify areas of potential improvements internally, and- Team mobilization and management.

Planning, managing, developing and implementing the online marketing, portal and CRM solution from technical perspective.

- Arabic online game portal site – ArabMMO.com overall planning, website building, strategic and marketing planning,- Analyze and control the project budget,- Develop, analyze and maintain project proposal, requirements, documentations and schedules,- Coordinate with graphic designers to have the website layout produced and decorated to fit into MENA cultural background and users' habits,- Define and make amendments to business requirements of website architecture and coordinate with programmers to ensure applications implemented in a timely manner,- Lead the content team to collect, translate and update news, game strategic articles and other game related information,- Lead the online marketing team to fulfill the SEO plan,- Develop a long term business plan for website marketing and financing, and- Provide advice and assist in Arabic online game developments.

Entreprenuership company providing IT solutions, online solution, web application development.products:- http://www.caculture.com/

- Lead the IT team in infrastructure and helpdesk support areas,- Set up and execute IT strategies, policies and procedures,- Analyze, develop and maintain project proposal, requirements, documentations and schedules,- Manage IT scope of purchasing budget control and relationships with vendors,- Set up internal network including email / database systems MDAEMON, Outlook, SQL 2000,- Manage and maintain Investor Accounts Security Management System and escalate issues to outsourced vendors for resolution,- Manage scope change / enhancements and bug fixing of Barcode Documentary Library System (Borland Delphi based)with outsourced vendor,- Optimize and promote company website – Search engine optimization (lead the team to improve website ranking from 100+ to top 10 in Google for keyword “shanghai property” in 4 months),- Develop and deploy Asset management system / IRM system (ColdFusion based),- Database backup, routine maintenance and monitoring, and- Prepare system user guides and organize trainings.

- I-many system functional designing, functional testing and implementation- Project paulaner - understand business requirements and communicate with developers to provide safe and stable IT environment, applications/data/information transaction/storing and report to project manager,- Reports automation designing – Crystal report with SQL stored procedures,- Database (SQL 2000) backup and routine maintenance, monitoring,- System user guide preparation and conduct training for users,- Onsite Tier 1 support for 70+ users in UK, Philippine, Malaysia and Shanghai,- Issue escalation/resolution and scope change management cooperating with Tier 2 supports and vendors,- Recommend modifications to existing systems in order to enhance processing time reliability scalability and user acceptance,- Statement of Account automation with merge coding with Acrobat PDF,- E-statement, customer statement automation using Outlook and Access,- IBM Mainframe macro design for process automations,- Manage e-fax function with Lotus NOTES, and- FA bank reconciliation automation database design.

- Financial analysis for VIP customers and report to finance controller,- Credit monitor and control for VIP customers,- Working together with customers to resolve disputes and queries,- Coordinate with customers to accelerate payments, and- Maintain relationship with customers for marketing purpose.