Process incoming job requests, maintain databases and documents, utilize internet, support external customers and internal team

Serve as first point of contact in main lobby and on switchboard, process applications, process transcripts, upload/download from secure internet portals, navigate and make updates to information in three databases, provide guidance to student workers, communicate with all levels in all departments.

Prepare medical records for review, upload/download documents from secure internet portals, communicate with clients regarding process and progress of assignments, prepare files for online submission to the Center for Medicaid and Medicare Services, train new hires, scan and file documents, routinely assist Intake team with all functions of the department

Discover and correct duplicate and/or erroneous information across multiple databases. Verify, upload, download, transfer data. Translate data from Spanish to English.

I had the privilege caring for my elderly Mother.Because she had multiple medical issues, I became her healthcare advocate, caretaker, and geriatric consultant. This was, by far, the most challenging position I have ever fulfilled, and I have been awed and humbled to discover repeatedly how much I still have to learn in life.

Medical Chart Review, Data Analysis and Reporting, Compliance Monitoring (Federal & State Regulations plus CARF, AAAHC, ABNP, CLIA and AHIMA standards and clinical best-practices), Performance Improvement Program Development and Coordination - nine committees monitoring fourteen service areas to maintain accreditation and CMS contract

Assist with merger of two small businesses

Review all SOP and provide suggestions for improvements and efficiencies while helping to implement new protocols. Rewrite P&P Manual, editing and refining documentation protocols.