Creative and innovative digital operations professional with experience in product and team management. Passionate about streamlining operations and collaborating with teams and stakeholders to make magic happen. Known for being empathetic, trustworthy, and a serious problem-solver. A digital enthusiast bringing curiosity to every project, driving digital transformation, and finding better solutions. Professional Achievements LEADERSHIPManaged cross-functional global teams to deliver mission-critical products.Took a team-first approach to management, streamlining inefficient processes and removing roadblocks for increased team satisfaction and productivity.Coordinated closely with marketing, design, and development managers to allocate resources and budgets effectively, ensuring that each department's needs were met and business objectives were achieved.PROCESSSpearheaded the development and execution of strategies and training to drive a robust digital-first approach throughout the entire organization.Implemented agile methodology and processes across nine global offices to increase project efficiency and visibility for stakeholders.Managed complex product deliveries to ensure alignment with firm, technology, and channel-specific initiatives.OPERATIONSOversaw a 164% increase in digital content, which required Sitecore CMS and Digizuite DAM training, documentation, and implementation.Partnered with clients and technology teams to balance business objectives with technical feasibility and customer value.Executed on a comprehensive content distribution plan across multiple digital platforms.