Ohoud Ali Email and Phone Number
Experienced Senior Quality Management Specialist adept at implementing and managing effective quality systems. Committed to ensuring compliance, optimizing processes, and improving product and service quality. Dedicated to fostering a culture of continuous improvement. Seeking a role to apply skills in enhancing quality initiatives and facilitating cross-departmental collaboration for performance improvement
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Quality ManagementDr. Sulaiman Al Habib Medical GroupRiyadh Province, Saudi Arabia
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Quality ManagementDr. Sulaiman Al Habib Medical Group Feb 2019 - PresentAl Riyadh, Saudi Arabia-Examining and evaluating patient experiences to ensure high-Establishing standards and procedures for healthcare services-Collecting and analyzing feedback and complaints-Measuring the impact of improvements on patient experience and monitoring results-Preparing monthly and daily reports-Monitoring reports with branch managers -
Call Center SupervisorDr. Sulaiman Al Habib Medical Group Jan 2018 - Jun 2019Al Riyadh, Saudi Arabia-Supervising the team and managing daily operations-Analyzing and monitoring team performance and providing necessary reports-Handling challenges and problem-solving-Suggesting and implementing improvements in call center operations-Preparing periodic reports for management-Training new staff members
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Call CenterDr. Sulaiman Al Habib Medical Group Jan 2014 - Mar 2018Al Riyadh, Saudi Arabia-Receiving incoming calls from clients and beneficiaries-Addressing and processing complaints and feedback submitted-Recording customer information, updating records and databases-Contributing to the improvement of customer service operations
Ohoud Ali Education Details
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In Arabic Language
Frequently Asked Questions about Ohoud Ali
What company does Ohoud Ali work for?
Ohoud Ali works for Dr. Sulaiman Al Habib Medical Group
What is Ohoud Ali's role at the current company?
Ohoud Ali's current role is Quality management.
What schools did Ohoud Ali attend?
Ohoud Ali attended جامعة الأميرة نورة بنت عبد الرحمن.
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