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Orville Jhun Felices Email & Phone Number

HIPAA Certified | Email and Chat Support at ContactPoint 360
Location: Metro Cebu, Central Visayas, Philippines 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
ContactPoint 360
Role
HIPAA Certified | Email and Chat Support
Location
Metro Cebu, Central Visayas, Philippines
Company size
136 employees

Who is Orville Jhun Felices? Overview

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Quick answer

Orville Jhun Felices is listed as HIPAA Certified | Email and Chat Support at ContactPoint 360, a company with 136 employees, based in Metro Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Orville Jhun Felices.

Orville Jhun Felices previously worked as Email and Chat Support Specialist at Contactpoint 360 and Email and Chat Administrator at Fusion Bpo Services. Orville Jhun Felices holds Bachelor Of Science, Information Technology from University Of Cebu.

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Email format at ContactPoint 360

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ContactPoint 360

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Profile bio

About Orville Jhun Felices

Hi LinkedIn! I'm an Experienced customer service professional with expertise in CRMs and office tools. Adept in Help Desk Support, Email Management, and Chat Support. Proven track record in enhancing contractor and customer satisfaction for US home improvement and UK apparel companies while being proficient in order management and communication as well as resolving customer issues for a US-based satellite radio company, including billing and product recommendations.

Current workplace

Orville Jhun Felices's current company

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ContactPoint 360
Contactpoint 360
HIPAA Certified | Email and Chat Support
mississauga, ontario, canada
Website
contactpoint360.com
Employees
136
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Company profile
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5 roles

Orville Jhun Felices work experience

A career timeline built from the work history available for this profile.

Email And Chat Support Specialist

Current
Contactpoint 360

Metro Cebu, Central Visayas, Philippines

Apr 2024 - Present

Email And Chat Administrator

Fusion Bpo Services

Metro Cebu, Central Visayas, Philippines

  • Expert in resolving queries and disputes for contractors using an American home improvement app.
  • Skilled in email and chat support, ensuring prompt assistance for pay disputes, project discrepancies, and information updates.
  • Proven track record of providing effective solutions to enhance contractor experience and satisfaction.
  • Proficient in Zendesk, DASH, and MS Excel/Google Sheets.
  • Expert in Help Desk Support, Email Management, and Chat Support.
  • Versatile skills for comprehensive customer service solutions.
Feb 2023 - Mar 2024

Email Support (Seasonal)

Sykes

Metro Cebu, Central Visayas, Philippines

  • Expert in handling customer inquiries via email and Instagram.
  • Proficient in order fulfillment, tracking, and managing discounts.
  • Skilled in Customer Relationship Management (CRM) and retail support.
  • Experienced in using Intercom, Gnatta, Okta, Outlook and Slack,
  • Proficient in Email Management and Chat Support.
Oct 2022 - Jan 2023

Customer Service Representative

Concentrix

Metro Cebu, Central Visayas, Philippines

  • Expert in resolving customer issues for a US-based satellite radio company.
  • Proficient in handling billing disputes, product recommendations, and activations.
  • Skilled in customer satisfaction, retention, and TAS CRM usage.
Jul 2021 - Jul 2022

Customer Service Representative

Qualfon

Metro Cebu, Central Visayas, Philippines

Aug 2018 - Jan 2019
Team & coworkers

Colleagues at ContactPoint 360

Other employees you can reach at contactpoint360.com. View company contacts for 136 employees →

KD Kevin Dagohoy Kevin Dagohoy Colleague at Contactpoint 360Cebu, Central Visayas, Philippines, Philippines View → JO Juliana Osuna Juliana Osuna Colleague at Contactpoint 360Bogota, D.C., Capital District, Colombia, Colombia View → CV Camila Venegas Camila Venegas Colleague at Contactpoint 360Bogota, D.C., Capital District, Colombia, Colombia View → SK Suneel Kumar Suneel Kumar Colleague at Contactpoint 360Gwalior, Madhya Pradesh, India, India View → SG Sebastian Gonzalez Sebastian Gonzalez Colleague at Contactpoint 360Bogota, D.C., Capital District, Colombia, Colombia View → KC Keshia Cenete Keshia Cenete Colleague at Contactpoint 360Cebu, Central Visayas, Philippines, Philippines View → HJ Hailee John Summers Hailee John Summers Colleague at Contactpoint 360Cebu, Central Visayas, Philippines, Philippines View → GR Geoff Raymond F. Geoff Raymond F. Colleague at Contactpoint 360Philippines, Philippines View → JM Joseph Martinez Joseph Martinez Colleague at Contactpoint 360Cebu, Central Visayas, Philippines, Philippines View → RL Ronal López Ronal López Colleague at Contactpoint 360Bogota, D.C., Capital District, Colombia, Colombia View →
2 education records

Orville Jhun Felices education

Bachelor Of Science, Information Technology

University Of Cebu

Activities and Societies: College Undergraduate

High School Diploma

Mabolo National High School
FAQ

Frequently asked questions about Orville Jhun Felices

Quick answers generated from the profile data available on this page.

What company does Orville Jhun Felices work for?

Orville Jhun Felices works for ContactPoint 360.

What is Orville Jhun Felices's role at ContactPoint 360?

Orville Jhun Felices is listed as HIPAA Certified | Email and Chat Support at ContactPoint 360.

Where is Orville Jhun Felices based?

Orville Jhun Felices is based in Metro Cebu, Central Visayas, Philippines while working with ContactPoint 360.

What companies has Orville Jhun Felices worked for?

Orville Jhun Felices has worked for Contactpoint 360, Fusion Bpo Services, Sykes, Concentrix, and Qualfon.

Who are Orville Jhun Felices's colleagues at ContactPoint 360?

Orville Jhun Felices's colleagues at ContactPoint 360 include Kevin Dagohoy, Juliana Osuna, Camila Venegas, Suneel Kumar, and Sebastian Gonzalez.

How can I contact Orville Jhun Felices?

You can use AeroLeads to view verified contact signals for Orville Jhun Felices at ContactPoint 360, including work email, phone, and LinkedIn data when available.

What schools did Orville Jhun Felices attend?

Orville Jhun Felices holds Bachelor Of Science, Information Technology from University Of Cebu.

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