Joel Ojeda Ramirez, M.S. Email & Phone Number

Santa Cruz, California, United States

A.L.L.I.E.S Pro Services specializes in virtual and remote professional development and employment services for organizations and universities across the Bay Area and Central Coast. Our mission is to connect businesses with well-qualified candidates, fostering a diverse workforce that reflects our community.As CEO, I handle all aspects of business operations, including finance, bookkeeping, invoicing, payroll, and contractor oversight. I develop ambitious business strategies, set short-term and long-term goals, and adapt tactics to overcome challenges and promote growth.We offer a range of trainings and workshops covering professional development, career services, diversity, equity, and inclusion in the workforce, entrepreneurship, career alternatives for undocumented professionals workshops, life after college workshops, and more.Our clients and partners include Services for Brain Injury, Trends Careers LLC, WorkABLE Careers, Ohlone Community College, AbilityPath, The CALI Project, The ArcSF, First Place For Youth Foster Program, The Governor's Office - California Volunteers Fund, The Dream.US, University of San Francisco, and University of California Santa Cruz.A.L.L.I.E.S Pro Services, an experienced business navigating state funded programs as a previous career service provider and subcontractor of the Workforce Innovation and Opportunity Act (WIOA) Program in Alameda County, California.

San Francisco Bay Area

As the Founder of MerchantMate Solutions LLC, I drive our mission to support small businesses with cutting-edge merchant services and credit card processing solutions. In Partnership with Paybotx, our Industry Independent Sale Organization, we encompass a range of responsibilities aimed at enhancing client satisfaction and business growth.Key Responsibilities:Manage Proprietary Technology Integration: Oversee the setup and deployment of our proprietary terminal system, which enables the addition of a service fee for credit and debit card transactions, ensuring compliance with Visa, MasterCard, and processor regulations.Educate and Assist Clients: Worke closely with clients to explain the benefits of the program we offer, helping them implement the system smoothly and start saving on their monthly credit card fees.Enhance Cost Efficiency: Help numerous small businesses significantly reduce their merchant service fees, contributing to improved financial health and operational efficiency.Marketing Strategy: Develop and execute targeted marketing campaigns to promote our services. Focused on building brand awareness and generating leads through various channels.Client Follow-Ups: Manage client relationships through regular follow-ups to ensure their needs are met, address any concerns, and provide ongoing support. Enhance client retention by maintaining high levels of service and communication.Sales Calls: Conduct sales calls to potential clients, presenting our merchant services and solutions. Tailored pitches to meet specific client needs and convert leads into loyal customers.Troubleshoot and Support: Provide hands-on troubleshooting and problem resolution for merchants, ensuring smooth operation of our payment processing systems. Addressed technical issues promptly to minimize disruption and maintain client satisfaction.

Fremont, California, United States

In collaboration with the State of California's Department of Rehabilitation, I assess individual's education level, work history, and interests to suggest potential career paths and set career goals for their clients with disabilities. Moreover, I oversee the intake process of new clients, develop individual service prep plan goals for each client, research career opportunities that can accommodate to individuals' skills and limitations but also meet Department of Rehabilitation's career goal for each individual consumer. Engaged in the client's growth and enhancing their independence by teaching consumers job search techniques, inform consumers and colleagues about the labor market, and use positive intervention when they have difficulties in their job development. Additionally, I maintain records of clients' job applications, build cover letters and resumes tailored for each consumer, and keep constant communication with recruiters and managers with potential opportunities to partner and utilize our organization as a pool of qualified workers while giving our consumers an opportunity to enter/re-enter the workforce.

San Jose, California

- Worked closely with the Department of Rehabilitation to ensure the clients refer to us by them are built professionally and assist them to integrate themselves into the work force successfully.- Assisted and worked with clients by building resumes, cover letters, and practicing mock interviews with them.- Spoke to, advocated to, and occasionally trained employers who may not be equipped to work with people with disabilities to ensure our clients are treated fairly and are successful in the work environment in which they are placed.- Created and maintained records of clients' attendance, progress, participation, and accomplishments.- Assisted clients in the attainment of employment plan goals.- Monitored and corrected client behavior to be job compliant.- Maintained records and prepared reports & correspondences related to the work; while being in close communication with the Department of Rehabilitation for the State of California .- Served as a Services for Brain Injury representative on employment based committees and networking events. - Worked with employers on behalf of the clients, by working with site personnel, and overseeing job coaching needs.

San Jose, Ca

- Provide non-clinical testing for Functional Capacity and Vocational Evaluations for State of California Department Of Rehabilitation consumers as requested.- Administer a range of vocational and cognitive assessments.- Contact clients/caregivers to schedule assessments as well as maintain overall assessment calendar.- Assist and work closely with Licensed Occupational Therapist in generating comprehensive document with assessment results.- Review client’s available medical records and address any questions and/or concerns of client/caregivers.- Periodically review testing process with members of vocational evaluation team.- Update assessment materials and supplies, as needed.

San Jose, Ca

Contracted as a Job Coach to assist, support, and coach clients with brain injuries and cognitive/physical/mental disabilities to perform job functions to the best of their ability in their work place overcoming their disabilities progressively. Additionally, provide guidance to their employer.I am assigned to clients who need my individualized services to prepare and support clients in seeking and securing employment.

San Jose, California

Oversee students from Pre-K up to 6th grade at various schools across Santa Clara County. I facilitate after school soccer programs, coaching groups of 8-18 students in soccer and teaching them basics and transitional soccer skills that they can use in the future or simply to stay active after school.

Aptos, Ca

At Academic Aptos, an academic homework based tutoring program, I provide one-on-one tutoring in the subjects of math, english, and foreign language (Spanish), or homework help geared towards each student’s primary school curriculum.I am booked individually and focus on the student's needs to work through the areas in which they struggle. Assistance with organizational and study skills is always incorporated into every session. My goal as a tutor is to help them be better students and continue their interests in Academia and subjects like those stated above.

University Of California In Santa Cruz

At this temporary position, I was responsible for scheduling weekly staff meetings and setting up the agenda for that week. Emailed Campus staff regularly to schedule and meet up to talk about large projects taking place.Put together HR Packets from Recruitment events done by the office to be sent out to Human Resource offices.At the Retention Services office we work with the Student Success Centers at UC Santa Cruz, which encompass and oversee retention programs and services such as the following: - Disability Resource Center (DRC)- Educational Opportunity Programs (EOP)- Hispanic Serving Institution (HSI) Initiatives- Learning Support Services (LSS)- The Resource Centers- Services for Transfer and Re-entry StudentsWe provide information and services to make sure students find an environment to retain themselves through higher education.

Santa Cruz, Ca

I assisted in projects and research that students do as part of their classes to receive credit through COSMOS, a Math and Science Program. Planned everyday events outside of the academic part of the program that include keeping students active and pushing them to push themselves out of their comfort zones. This includes recreational events and supervised students so that events run smoothly and safely.I made sure that students are always on their best behavior, are aware of the diversity of the program, as well as give them tools and advice that will help those seniors be ready for college. Aside from my work responsibilities, we were in charge of any other miscellaneous projects or tasks given to us by the director of the program.

Santa Cruz, Ca

I provided excellent customer service to park guests and answered inquiries over the phone and in-person. I was responsible for handling money and submitting online purchases as well as inputting them into the system. I sold ticket entrance to the Boardwalk and called security when needed.

Watsonville, Ca

I have experience with providing academic support to high school students, as well as assisting them with four-year plans that cover A-G Requirements to ensure students are eligible to apply to four-year colleges. I provided individualized assistance to a group of students at Watsonville High School, with classroom assignments two times per week. My responsibilities also consisted of keeping track of students’ academic performance progress to ensure that they are on track of graduating high school. Adding on, also assisted students with FAFSA and California Dream Act applications, as well as College Applications. Disseminated up-to-date information pertaining to SAT/ACT waivers and scholarships.

Master Of Science - Ms, Entrepreneurship And Innovation

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Sigma Lambda Beta International Fraternity Inc., Volleyball, COVE Space Volunteer (People in recovery.

Education record