-Develop and implement programs to achieve strategic business objectives, focusing on leadership development, talent management, and employee engagement.-Design and deliver training programs, onboard new leaders, and facilitate organizational assessments to enhance performance and retention.-Collaborate with leaders to assess training needs and provide coaching to improve individual and team effectiveness.

- Manage HR functions, including staffing, recruitment, onboarding, and compliance, ensuring adherence to policies.- Oversee comprehensive training curricula for various positions, evaluated training effectiveness, and managed training budgets.- Provide professional employee relations support, assisting in resolving performance and conduct issues, and offering guidance to supervisors and employees.- Supervise and lead a team of staff members, ensuring compliance with policies and engaging in performance evaluations and staff development.-Participate in the department leadership team, contributing to strategic planning, policy development, recruitment events, and university committees.

-Developed and delivered educational workshops and training sessions on conflict resolution and effective communication for residents, promoting conflict prevention and resolution skills.-Successfully managed various communities and special programming budgets by auditing the current process and creating a more thoughtful strategy for spending, resulting in a greater investment return.-Developed community culture and implemented new traditions using overarching organizational values to help motivate staff toward organizational mission and goals, resulting in an overall increase in community engagement-Assisted with developing, implementing, and assessing a new training curriculum for 150 staff members.-Implemented both qualitative and quantitative assessment tools to better benchmark department objectives and learning outcomes-Investigated behavioral concerns and conducted mediation/growth meetings to correct performance and social behavior.-Responsible for living area operation for up to 1,200 residents with a total campus live-on population of 3,500 residents.

HED 505- Higher Education Retention and Attrition Theory Graduate Level Course- HED 520 Worldviews and Multiculturalism In Student Affairs - Designed curriculum standards, lesson plans, and syllabi for education and graduate adult learning courses, incorporating technological options for online and course-related software.-Conducted needs assessments and analyzed performance gaps to identify learning objectives and design effective training solutions that meet business needs and improve performance- Facilitated class discussions by incorporating open-ended questions, tracking student participation, and utilizing techniques to encourage active participation.

- Coordinated and advised on-campus initiatives and events through strategic marketing with student attendance ranging from 300 to 2,000 students- Organized and supervised office operations, including the regulation of an annual budget and employee new hire onboarding.- Coached student leaders through complex, difficult, and emotional issues, resolving student concerns through compassion, a systematic approach, clear documentation, and follow-through.

- Adjusted budget or provided reserves recommendations to ensure that budget activity is consistent with corporate policies, requiring an adjustment in less than 15% of files after initial cost projection recommendation.-Collaborated with cross-functional teams to effectively resolve employee concerns and mitigate risk, resulting in a 90% resolution rate.-Conducted comprehensive investigations and made recommendations for process improvements to reduce claims exposure and minimize risk

-Developed and delivered training programs on HR policies and procedures, resulting in a 20% increase in employee compliance.-Provided guidance and coaching to employees and management on complex HR issues, resulting in a 90% resolution rate and improvedemployee relations.-Managed a high-volume caseload while maintaining a 95% accuracy rate and ensuring compliance with federal, state, and local employment laws.-Partnered with management to identify and address areas for improvement in HR processes, resulting in a 15% increase in efficiency and effectiveness.