-Work in collaboration with Cloud Ops to provide on-going operational support of the DevOps tools and services supporting various cloud environments- Modifying and improving existing systems.- Developing and maintaining solutions in accordance with best practices.- Interacting with clients, providing cloud support, and making recommendations based on client needs.- Experience of Cloud Platform : AWS and its services like VPC, EC2, EBS, S3, SQS, SNS, Lambda, ELB, etc.- Knowledge of AWS CLI & Linux Environment.- Experience of GIT, Terraform and CI/CD tool - Jenkins- Microsoft Office knowledge (Word, PowerPoint, Excel, and Outlook)- Sound with MS Teams, Slack, Jira, Confluence.

*Oversee and maintain their computer hardware and software systems.* Provide technical assistance with computer hardware and software.* Resolve issues for staff via phone, in person, or electronically.* Resolve technical issues in a timely manner using available resources within the company.*Resolving technical issues concerning customer's accounts or company software infrastructure.