• Monitor, optimize, and troubleshoot network problems to maintain network performance.• Coordinate with affected users and performs repairs and recoveries for hardware or software failures.• Contribute to the planning and budgeting of IT or technology upgrades by providing input on capital expenditures.• Proactively assess software needs, hardware concerns, and infrastructure faults to recommend solutions to company leadership.• Manage digital asset management systems to organize and catalog media files, facilitating efficient search and retrieval of assets for internal teams and clients.• Conduct employee training on new software, hardware, policies, and performs employee performance evaluations.• Ensure data, network access, and backups are secure, available, and reliable.• Analyze and diagnose software and hardware issues in general office and individual desktop/laptop applications.• Oversee the design and implementation of secure and scalable IT infrastructure to support media storage, backup, and archiving needs, ensuring the availability and integrity of media files.• Collaborate with the Office Manager to procure materials for IT projects and infrastructure enhancements.• Keep up-to-date with industry trends and advancements in media-related technologies, recommending innovative solutions or workflows to enhance productivity and competitiveness in the media design industry.

• Planning, organizing, and executing professional portrait photography sessions with clients, ensuring high-quality images and capturing desired aesthetics.• Consulting with clients to understand their vision, preferences, and desired outcomes for the portrait session, providing guidance and recommendations as needed.• Providing clear instructions and guidance to clients on posing, expressions, and body language to capture natural and flattering portraits.• Utilizing professional photo editing software to enhance and retouch images, ensuring consistent quality and desired artistic effects.• Showcasing your work through online portfolios, social media platforms, and participating in relevant industry events or exhibitions to attract new clients and expand your professional network.• Effectively market and advertise photography services to attract and engage a diverse client base.

• Effectively addressed and resolved technical issues reported by users through proficient troubleshooting, diagnosis, and resolution.• Collaborated with partner sites to establish and maintain seamless connectivity and optimal functionality of system applications.• Updated consistently the company website with enticing promotions and comprehensive package details.• Offered guidance and conducted training sessions for staff users to address identified challenges effectively.• Installed desktops, laptop computers, and software products for travel booking and management.• Oversaw and maintained social media presence across Facebook, Twitter, and Instagram platforms.• Created effective strategies for engaging clients online.• Analyzed campaigns and converted anecdotal or qualitative data into actionable recommendations and plans for optimizing social media, content marketing, SEO, and social advertising initiatives.• Distributed information and promotional materials to clients and agents through email communications.• Evaluated statistics and actively monitor website analytics to gain insights and make informed decisions.

• Provided administrative assistance by handling routine and specialized tasks.• Organized and maintained an efficient record filing system for improved document management.• Created standardized document templates to streamline the process of document creation.• Supported staff members by assisting with necessary resources and paperwork to facilitate task completion.• Demonstrated professionalism and maintained confidentiality while handling sensitive materials.