Ojo Temitope Email & Phone Number

Nigeria

Provide leadership to a team of engineers supporting Microsoft Azureand ensure operational efficiency.Coordinate technical escalations from customers and ensure promptresolution.Engage dissatisfied customers and won them back.Coach and mentor team members on their career development.Daily meetings with team members to review KPI score, motivate anddrive productivity.Identify training needs for team members and drive execution with thetraining… Show more Provide leadership to a team of engineers supporting Microsoft Azureand ensure operational efficiency.Coordinate technical escalations from customers and ensure promptresolution.Engage dissatisfied customers and won them back.Coach and mentor team members on their career development.Daily meetings with team members to review KPI score, motivate anddrive productivity.Identify training needs for team members and drive execution with thetraining department.Analyzed Customer feedback and took actions to drive customersatisfaction.Ensured operational efficiency of the unit.Attend global and local meetings to review operations and draw upstrategy.Represent the company at sessions with client to review performanceand business strategy.Attended recruitment interviews and hiring events for the company.Workforce management.Onboarding new engineers.Monthly 1-1 session with the engineers to chat development path and revise strategy Show less

Lagos, Nigeria

Azure Active Directory Support (Hybrid Solution).Application Deployment.Cloud Application Integration and Deployment.Provides Azure Cloud Service support, (IaaS and Saas).Deliver advanced technical troubleshooting.Problem solving solutions for corporate customers including, issues escalated to the highest level of management.Compile and analyze customer requirements to give the best advice and resolve their query.Take, own and close the customer support requests -… Show more Azure Active Directory Support (Hybrid Solution).Application Deployment.Cloud Application Integration and Deployment.Provides Azure Cloud Service support, (IaaS and Saas).Deliver advanced technical troubleshooting.Problem solving solutions for corporate customers including, issues escalated to the highest level of management.Compile and analyze customer requirements to give the best advice and resolve their query.Take, own and close the customer support requests - fully document every query.Responsible for troubleshooting , resolving Azure cloud identity issues andtechnical issues for customers proactively. Provide support to Enterprise Customers, Partners, and Other Engineers.Resolve calls efficiently and support customers on various Azure Products. Show less

29, Isaac John, Ikeja Gra, Lagos State

Team Leader.Identifying new sales leads.Set Products and Services.Maintaining fruitful relationships with existing customers and new customer.Researching organisations and individuals to identify new leads and potential new markets.Researching the needs of other companies and learning who makes decisions about purchasing.Contacting potential clients via email or phone to establish rapport and set up meetings.Planning and overseeing new marketing… Show more Team Leader.Identifying new sales leads.Set Products and Services.Maintaining fruitful relationships with existing customers and new customer.Researching organisations and individuals to identify new leads and potential new markets.Researching the needs of other companies and learning who makes decisions about purchasing.Contacting potential clients via email or phone to establish rapport and set up meetings.Planning and overseeing new marketing initiatives.Attending conferences, meetings, and industry events.Money Market trading.Credit Analysis.Network AdministratorEmail ManagementSystem SupportSystem DocumentationProject ManagerLogistics Preparation. Show less

Lagos, Nigeria

Project Manager (Software and LAN)Server AdministratorDesktop Support AdministratorEmail ManagementNetwork AdministratorMaintaining network hardware and software, analyze problems, and monitor networks to ensure their security and user availabilityNew System Installation and Integration.Manage Inverter UnitFirst Level Aquila Support from PEF (NNPC)Hardware MaintenanceSoftware Support (Depoman)Take daily Back – up of business application for Business… Show more Project Manager (Software and LAN)Server AdministratorDesktop Support AdministratorEmail ManagementNetwork AdministratorMaintaining network hardware and software, analyze problems, and monitor networks to ensure their security and user availabilityNew System Installation and Integration.Manage Inverter UnitFirst Level Aquila Support from PEF (NNPC)Hardware MaintenanceSoftware Support (Depoman)Take daily Back – up of business application for Business continuity.Liaise with service providers to review and agree SLAs (ISP, Auditors, Suppliers and Vendors).System DocumentationMotorola Radio ConfigurationVendor ManagementDepot Weekend SupervisorCoordinate other IT Staff Show less

Lagos, Nigeria

Manage Network Infrastructure.Data Centre Administrator.Maintain contractual agreements with vendors.Support Enterprise system and Power.Develop and manage Documentations (IT and Security Policies, SLAs Contract Agreements and commercials.Liaise with service providers to review and agree SLAs (ISP, Auditors, Suppliers and Vendors).Procurement of IT infrastructure items and equipments.Logistics preparation.

Lagos, Nigeria

Project Manager (Software and LAN)Sever Implementation and Software.Installed Network appliances such a printer, scanner.Take daily Back – up of business application for Business continuity.System configuration and installation.System AdministratorServer AdministratorNetwork AdministratorEnd user SupportApplication Support