Program Coordination & Support• Assist in coordinating and scheduling meetings, workshops, and training sessions for CountryAdvocate Leads, TrainHer4Her Program coordinators, and YFSTEM coordinators.• Track and update project timelines and deliverables for the Country Advocate Lead program,Fundraising Programs, TrainHer4Her Program, and YFSTEM.• Ensure efficient communication and information sharing amongst all program participants,coordinators, and stakeholders.Coordinator Management• Provide administrative and logistical support to the Fundraising Program, TrainHer4Her andYFSTEM coordinators, including resource allocation, budget tracking, and report generation.Administrative Support:Assist in the development and implementation of onboarding processes for new CountryAdvocate Leads, TrainHer4Her participants, and YFSTEM participants.Data Collection and AnalysisContribute to the Development of Program Resources• Assist in creating and updating program resources, such as training materials, guidelines, andtemplates etc.Learning and Development

● Conducted successful collections on delinquent accounts, resulting in a 20% increase in revenue for the company.● Negotiated payment plans with clients to ensure timely payments, reducing the number of delinquent accounts by 30%.● Maintained thorough and accurate records of all customer interactions and collections efforts, ensuring compliance with all regulatory requirements.● Collaborated effectively with colleagues and cross-functional teams to resolve customer issues and concerns, resulting in a 95% customer satisfaction rating.