- Processed and entered 452 customers ledger reports monthly, resulting in a reduction of data errors by 70% and ensuring compliance with company policies.- Handled a high volume of WhatsApp messages , managing an average of 5-10 calls per day with a 80% customer satisfaction rating.- Implemented a digital filing system, resulting in a reduction of physical storage space and improving document retrieval time.- Created professional presentations and reports using Microsoft Office suite, resulting in improved visual impact and positive feedback.- Implemented an efficient office supply management system and reducing costs.- Assisted in onboarding 2 new employees, ensuring a smooth transition by coordinating orientation sessions and preparing necessary documentation.- Maintained a high level of confidentiality and discretion while handling sensitive information.

- Demonstrated exceptional accuracy and attention to detail in entering, verifying, and analyzing large volumes of data into company databases.- Developed efficient data entry procedures and workflows, resulting in a 70% increase in productivity and a reduction of errors by 10%.- Implemented data quality control measures to ensure data integrity, consistency, and compliance with establishment.- Collaborated with cross-functional teams to identify data discrepancies and resolve issues promptly, maintaining data accuracy and reliability.- Utilized data management tools and software, such as Microsoft Excel or database systems, to organize and maintain data repositories effectively.- Conducted regular data audits and reconciliations, identifying and correcting errors or inconsistencies to ensure data accuracy.- Assisted in data analysis and reporting, generating insights and supporting decision-making processes.- Maintained confidentiality and security of sensitive data in compliance with company policies and relevant regulations.- Provided training and guidance to new team members, ensuring a smooth onboarding process and consistent data entry practices.- Proactively suggested process improvements to enhance data entry efficiency and streamline workflows.

- Provided comprehensive administrative support to C-suite executive, managed calendars, travel arrangements, and expense reporting.- Streamlined executive schedules, coordinating and prioritizing meetings, appointments, and events across multiple time zones.- Facilitated seamless communication and collaboration among virtual teams, utilizing various platforms including Slack, Zoom/Teams, and email.- Prepared and edited professional correspondence, presentations, and reports- Handling sensitive information with utmost confidentiality.- Conducted extensive research and compiled data to support decision-making processes and strategic initiatives.- Implemented efficient virtual office systems and tools, optimizing productivity and enabling remote collaboration.- Managed complex travel itineraries, including international trips, with meticulous attention to detail and budget considerations.- Developed and maintained strong relationships with client,and internal teams, ensuring seamless operations and exceptional customer service.