Okasha Mahmood Email and Phone Number

As a Call Center Assistant at Goldline Car Services Ltd., I handle customer inquiries, bookings, and feedback, ensuring high-quality service and satisfaction. I also assist in business development, engaging with accountancy firms in Pakistan for potential partnerships and contracts.I have recently completed a master's degree in Project Management from the University of the West of Scotland where I learned best practices and methodologies for managing complex and diverse projects. I am certified in Agile Project Management (Scrum) by Google and have a background in Mechatronics Engineering from the National University of Sciences and Technology, Pakistan, with a focus on Robotics and Artificial Intelligence.In addition to my studies and work, I am a Freelance Writer and a Student Guide, demonstrating my versatility, communication skills, and passion for learning and sharing knowledge. I have written, edited, and proofread academic journals and articles on various topics, including automation, international development, and politics. As a Student Guide, I help new and prospective students with orientation, enrollment, and academic support.My interests include fitness, research, and global affairs. I have achieved a personal best of 90 push-ups in one set and enjoy reading books and articles on history, politics, and current events. I am proficient in HTML, Bootstrap, JavaScript, C++, and WordPress, and have a technical qualification in Website Development. I am motivated by challenging myself, contributing to positive change, and building confidence.