- Led the Solutions and Product team responsible for the design and implementation of on-premise and cloud solutions to meet business requirements for both Private and Public Sector customers. - Developed several Products for Internal and external customers through the entire product development lifecycle. - Worked with senior management and cross-functional teams to define product strategy, develop products and drive rollout using Agile and Waterfall approaches as required. - Participated in Vendor Selection and Vendor Management to meet both internal and external customer

Managed and led software development projects, data center migration projects, server upgrades and office 365 implementation in the public sector.• Developed and initiated projects, managed costs and monitored performance to ensure successful project delivery.• Developed and assessed change requests to determine their impacts to scope, budget, schedule, quality and risk• Communicate project status to all stakeholders and project team.• Participated in the planning, building and implementation of systems, upgrades and enhancements. • Monitor the progress of the project goals and key performance indicators.• Manage project documentation such as Project Schedule, Meeting Minutes, RACI Matrix, Communications Plan, WBS, Risks and Issues log, and Lessons Learned Register.• Facilitated communication between the client, contractors and vendors for project cohesion.

• Led project management activities by identifying project scope and timelines, identifying project risks and client relationship management, resulting in 100% on time project deliverable and client satisfaction. • Analyzed business process flows, identified gaps (issues, risks and concerns) in clients SAP system and third party applications • Ensured business current state processes and future state processes were analyzed and mapped in order to make necessary recommendations for process improvement.• Made changes to existing business process and created new business processes to meet specific customer requirements• Ensured manual reporting processes were automated, saving 20 hours of work per week and enabling real-time data availability for management decision-making• Led team of 4 and collaborated with IT to develop and standardize reports and dashboards that provided insights into sales trends, resulting in a 15% increase in sales and a 10% reduction in inventory costs.• Delivered final recommendations and reports necessary to improve overall performance which led to cost saving measures by reducing licensing fees of up to $10 million paid for unnecessary 3rd party applications

- Acted as project manager, ensuring successful implementation of SAP ERP solution- Responsible for delivery of solutions for pipeline, marine and trucking business scenarios- Document integration test scripts and user manuals- Design business process flow documents- Provide onsite training/support to staff on new processes implemented- Conduct change management training on implementation of new processes