Okeke Chisom Email and Phone Number

I am very resourceful, and I have an amiable personality. I am always willing to take up new challenges so I constantly set and smash goals. I am also a very agile team player.Being pleasant and very empathetic are some of my other qualities. I have always been in a position where I interface with customers.During my 5 years in the university, I worked with Cymeks Global as a store manager, during which I got exposed to all aspects of running the business to ensure customer satisfaction.Presently, I work as a Customer Service Officer in a Fast Moving Consumable Goods company. There, I receive and resolve customer complaints on the phone, keep records, and forward to relevant units for proper documentation and necessary action. I have increased and effectively managed the organization’s customer database. I have also developed and deployed strategies based on market evaluation and recommended modifications to products, packages, and production processes. So, I have helped sustain brand loyalty and suggested programs that increased customer's retention.I believe my skills and experience would help your organisation achieve it's set aims and objectives.