At Iwajay Immigration Services, our team prioritizes excellent customer service and I contribute with robust support skills honed over 6.5 years as a freelance graphic designer. My role as a Customer Service Representative is bolstered by certifications such as PMI-CAPM and expertise in advanced business applications like Microsoft Office Excel. With a Sociology degree from Redeemer's University and a background that includes administrative assistance at Redeemer's University, my competencies in customer relations and project management have been vital in delivering superior service experiences.