•Develop and maintain software for the Telematics Control Unit (TCU), a critical component in connected vehicles, responsible for managing communication between the vehicle and external networks.•Implement and optimize code to enhance the performance and reliability of telematics systems, ensuring seamless data transmission for vehicle diagnostics, remote control, and infotainment services.•Conduct rigorous testing and debugging to ensure the TCU software meets safety, performance, and regulatory standards.

•Contributed to the development and enhancement of the Ford SYNC system, focusing on user interface elements and in-car functionality.•Updated existing screens to improve user experience and interface consistency across various models.•Developed and implemented new logic for buttons, ensuring accurate and responsive interactions within the system.•Collaborated with cross-functional teams to align interface updates with overall system requirements and design guidelines.•Conducted testing and debugging to ensure reliability and performance of newly implemented features.

Conducted risk assessments on new software introduced to the organization• Wrote comparisons between new software to aid in selection based on the organizations needs• Wrote scripts in python, bash and powershell to remote upgrade software on multiple devices• Conducted tests and provided feedback on new workflow

●Interacted with customers on a regular basis● Handled cash and products● Received and stocked merchandise● Worked very well independently and as a team● Commended for excellent customer service