Account Management Executive
Current• Managing a portfolio of key accounts with a focus on building lasting relationships and increasing profitability/revenue• Liaise with merchants for merchants funded promo program, merchant commission scheme, new products/features, etc• Identifying bottlenecks and potential issues related to merchant operations and the content management process, and deliver solutions to these issues• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses• Analyzing data and develop initiatives to increase revenues/profitability the portfolio and make decisions that builds strong operational performance for the accounts• Drive growth of key accounts, measured by deliveries and GMV• Work across functions to tailor merchant specific needs (e.g. customized reporting, marketing support, integrations)• Deliver business improvement projects to create value for both merchants and GrabMart• Drive operational excellence by working with the merchants and operations teams