Olivia Nelson Email & Phone Number

San Francisco, California, Us

FY24 Achievements (Feb. 23 - Jan. 24):109% of quotaPresident's Club

Stamford, Ct, Us

2022 Achievements (January - August):• Attained 100% of yearly quota in 6 months• Winner's Circle achieved in 7.5 months, 120% of annual• Led Legal Account Executive team in retention (94%, +10% YoY)2021 Achievements:• 104% of quota• Led Legal Account Executive team in retention (84.3%)• Maintained a minimum of 80% client engagement across the territory and prioritized unengaged clients by creatively and actively recommending new activitiesResponsibilities:• Presented quarterly business reviews and sales proposals to C-Level clients through the sale cycle, in addition to leading 25 client check-in calls per week• Developed strong rapport and relationships with both internal partners and clients to constantly improve best practice and promote continued personal and professional learning opportunities• Created client engagement plans and sample Gantt charts to help clients visualize the service and keep track of project timelines• Refined business acumen to quickly learn Legal, Risk & Compliance content and apply that to be consultative and prescriptive with client recommendations• Became a Peer Mentor after only 6 months in role, providing 1:1 client call support, feedback, and training to new Account Executives

Stamford, Ct, Us

Learned key business and commercial acumen to grasp strong knowledge of the business and client support, ultimately leading to the graduation of a support role into an Individual Contributor• Supported Senior Account Executives by identifying divisional growth opportunities, prioritizing upgrade accounts, and creatively strategizing engagement with at-risk clients• Generated new growth opportunities with 2 deals closing• Coordinated regularly scheduled client calls and facilitated Quarterly Business Review meetings for freshman members and multiyear contracted clients• Partnered with Learning & Development in facilitating training for new hire groups and served as a 1:1 Peer Mentor for new Associate team members

Stamford, Ct, Us

• Worked with Senior Account Executives to generate 49 new divisional growth opportunities• Designed Marketing & Communications engagement plans and partnered with service partners in the execution and adaptation of plans based on new client initiatives• Maintained team-wide engagement for legacy memberships by leading portal walkthroughs and creating monthly newsletters with new research and events• Recipient of the Olympian Award in the Sales & Service Professional Development Townhall for embracing a Growth/Champion Mindset and Will to Win in a stagnant territory (Q4 2019)

Stamford, Ct, Us

• Supported Account Executives in their territories by organizing regularly scheduled client calls, reporting on key growth and engagement metrics, and managing client meetings and call notes• Identified growth opportunities in Account Executive territories by creating an account prioritization framework and writing tailored outreach to engage with prospects• Engaged Senior Marketing & Communications Executives and their key directs through leveraging various communication channels and recommending support opportunities based on client initiatives

Auburn, Al, Us

• Coordinated on all recruiting events, including game days, official and unofficial visits, junior days, spring games, and summer camps• Handled all on-campus tours for prospective student athletes and their families, ensuring they were engaged and seeing full value from their experience• Assisted the football coaching staff by gathering feedback from prospects to ensure a smooth recruiting process

Dallas, Tx, Us

As a Marketing Intern with Smoothie King Franchises, I created and implemented a business and marketing strategy for the first and only Smoothie King Food Truck in the countryResponsibilities Included:• Built a regional Smoothie King social media presence through Twitter and Instagram content• Created and designed new graphics for Smoothie King Nashville, the largest franchise in the country, and the Smoothie King Food Truck• Redesigned the Smoothie King Nashville website and managed and implemented SEO settings to generate more site activity• Developed and maintained a relationship with The American Cancer Society in Nashville as a corporate philanthropy partnership​​• Trained 18 managers on corporate marketing initiatives• Hired and trained 4 employees for the Smoothie King Food Truck

Brentwood, Tn, Us

As a Marketing Intern with Kirkland's, I worked with the VP of Marketing and Marketing Managers to drive a consistent marketing strategy across the company that was designed to increase market share among generational consumer groups.Responsibilities Included:• Managed all PR Communications for new store openings by organizing a structured calendar, reviewing press releases, and working with the New Store Team and local PR Firms• Analyzed Social Media Strategies of competitors and developed a creative plan to reinvigorate different social media outlets, including Facebook, Instagram, Pinterest, and Twitter• Designed a Full Marketing Plan to reach the Millennial Consumer (see attached) that was presented to the CIO, VP of Marketing, and Department Managers

As a sales associate for a specialty retailer focused on outdoor outfitting, my responsibilities included:• Having pristine knowledge about our products and business operations• Merchandising inventory to effectively market products• Operating the POS system• Providing customers with recommendations and an outstanding shopping experience