• Arrange corporate travel and meetings by developing itineraries and agendas; scheduling and booking transportation; arranging lodging and meeting accommodations.• Guide senior leadership away from etiquette or cultural mistakes and help the leaders forge important relationships without making embarrassing blunders.• Manage, plan, coordinate and execute all aspects of protocol support for senior leadership and their distinguished guests.• Plan, coordinate and execute high-level foreign and domestic visits/functions, ceremonies and extraordinary events hosted by the senior leadership.• Work on other special tasks assigned.• Ensure comfortable hospitality services for management and staff both in Nigeria and around the globe.• Co-ordinate staff meetings and Committee meetings as appropriate.• Co-ordinate resource management for the Department (Organize Departmental meetings, prepare agendas, take minutes, follow up on action points)• Process visa applications for clients and other staff members, manage databases of frequent flyer miles, tickets, and other important data; procure necessary medical insurance information for all travels while promptly compiling travel documents to ensure a hitch-free travel preparation and travel experience for both clients and staff members.• Plan and design tailor-made travel itineraries for expatriates while advising the organizational staff on the etiquette and courtesies of the expatriates, liaise with the Compliance Manager on expatriate quotas, visa permit, and residency card and immigration documentations to facilitate the smooth reception of the expatriates throughout the country’s embassy systems and an enjoyable travel experience.

Preparing travel arrangements through travel vendors (flight, car rental, hotels, etc.), including but not limited to, coordinating with the project staff to ensure local arrangements are made and within compliance .Reconciling financial statements according to the internal company's policies and procedures.Managing bookings, purchasing and reconfirmation of travel tickets for international and local travels.Making all hotel and meeting reservations, book domestic and international tickets, assist in monitoring travel expenses, monitor and give timely updates on changed flight schedules, and diligently resolve booking and scheduling issues.Processing visa application for clients and other staff members, manage databases of frequent flyer miles, tickets, and other important data, procure necessary medical insurance information for all travels while promptly compiling travel documents to ensure a hitch-free travel preparation and travel experience for both clients and staff members.Planning and designing tailor-made travel itinerary for expatriates while advising the organizational staff on the etiquette and courtesies of the expatriates, liaise with the Compliance Manager on expatriate quotas, visa permit, and residency card and immigration documentations to facilitate the smooth reception of the expatriates throughout the country’s embassy systems and an enjoyable travel experience.Managing benefit provider relationships including establishing regular meetings/reporting, problem resolution strategies and ensuring the Service level Agreements are met and that the organization receives the most comprehensive coverage that is cost effective.Coordinating the company’s engagements with Embassies and Nigerian Immigration on behalf of staff and visitors.Assisting with work and resident permit application processes and fellow up for Expatriates and International staff .

Handled all avenues of reservations through telephone, walk-ins, and retail agents, made both local and international ticket bookings and quote fares, issue flight tickets, arranged routing for passengers while providing essential travel information to all clients.Provided travel support to clients via giving updated information on flight bookings, procurement of medical insurance where necessary, processed visa application to different countries while proactively updating customers on new travel regulations and documentations.Educated and updated clients on the new and existing travel products and services of the organization, followed up with enquiries and feedback to improve service delivery from the organization and ensure excellent travel experience for all clients.Updated and maintained travel register for new and existing customers including the frequent routes and other important data, informed the management on irregularities on the database to facilitate data security for all clients.Assisted clients with compilation of documents for overseas travels, sent regular preparation reminders while monitoring travel expenses.

Developed and implemented promotional strategies to boost airline bookings, scheduled advance and last-minute bookings, and offered discounts and special deals when authorized to do so.Managed passenger database monitored airline schedules and posted updates on airline website.Processed travel orders, refunds, voids, credited memos and other ticketing functions.Posted sold tickets online and compiled sales reports to the accounting officer.