Emmanuel Okoye Email & Phone Number

Toronto, ON, CA

Ontario, Canada

• Led the implementation of a cloud-based logistics management solution for a major logistics client.
• Oversaw the data migration process, ensuring the seamless transfer of legacy data to the new cloud-based system. Coordinated with technical teams to integrate the solution with existing ERP and CRM systems.
• Implemented KPIs and monitoring tools to track the performance of the new system. Provided ongoing support and optimization, resulting in a 20% improvement in logistics efficiency and a 15% reduction in operational.
• Facilitated and followed a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques.
• Researched, reviewed, and analysed the effectiveness, and efficiency of existing business processes and developed strategies for enhancing and automating information systems.
• Collaborated with project sponsors, internal and external stakeholders to define Project scope, objectives, cost estimates, co-documented business requirements and developed Work Breakdown Structure (WBS)

Ontario, Canada

• Managed end-to-end project lifecycles, including planning, execution, monitoring, and closure. Utilized Agile and Waterfall methodologies to ensure timely and within-budget delivery of projects.
• Drafted and maintained business requirements and aligned them with functional and technical requirements.
• Developed and delivered executive-level reports and analysis used for key strategic initiatives.
• Facilitated monthly meetings with clients to document requirements and explore potential solutions.
• Researched and documented data requirements, data collection and administration policy, and data access rules
• Analyzed sales, marketing, and budgeting data using Tableau and MS Excel to come up with strategic initiatives

Nigeria

• Played a key role in upgrading Salesforce, ensuring a seamless transition and minimizing downtime.
• Collaborated with Solutions Architects, resulting in a 30% reduction in system errors and a 20% improvement in user satisfaction.
• Developed strategies to mitigate identified risks, such as setting credit limits, implementing fraud detection mechanisms, and creating contingency plans.
• Ensured that the new card system integrated seamlessly with existing banking systems, payment gateways, and customer relationship management (CRM) systems.
• Developed and executed test plans to validate the functionality and performance of the credit analysis processes. This included unit testing, integration testing, and user acceptance testing (UAT).
• Analyzed performance data to identify areas for improvement and work with stakeholders to implement enhancements.

• Analyzed market data to identify trends and opportunities in petroleum trading. Used SQL and Python to process large datasets and generate actionable insights, resulting in a 15% increase in trading efficiency.
• Developed dashboards using Power BI to monitor the performance of marketing campaigns. Conducted A/B testing and analyzed customer data, which led to a 20% increase in campaign effectiveness and a 10% rise in market.
• Analyzed logistics data to optimize distribution routes and schedules. Implemented a data-driven approach that reduced transportation costs by 12% and improved delivery times by 15%.
• Led a project to analyze new market opportunities within Nigeria. Conducted market research, performed SWOT analysis, and presented findings to senior management. The project supported the successful expansion into.
• Managed a project to develop a predictive sales forecasting model using historical sales data and external market factors. The model improved sales forecasting accuracy by 20%, aiding better inventory and resource.
• Collaborated with trading, marketing, distribution, and retail teams to gather requirements and deliver data-driven insights. Facilitated regular meetings to discuss findings and align on strategic initiatives.

• Analyzed daily, weekly, and monthly sales data to identify trends, forecast demand, and develop strategic sales plans. Utilized Excel and BI tools to generate comprehensive sales reports, which led to a 15% increase in.
• Conducted customer surveys and analyzed feedback to understand buying behaviors and preferences. Implemented changes based on insights, resulting in a 20% improvement in customer satisfaction scores.
• Monitored inventory levels and analyzed turnover rates to optimize stock levels, reducing overstock by 10% and stockouts by 5%.
• Identified inefficiencies in store operations and implemented process improvements, including a new inventory management system that reduced check-in times by 25%.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Led and managed a cross-functional team of forty professionals, including pharmacists, accountants, nurses, and dispensing staff, to optimize customer service, provide effective counselling, and drive sales performance.

Master Of Business Administration - Mba

Doctor Of Pharmacy - Pharmd

Bachelor Of Pharmacy - B.Pharm