With a B.Sc. in Mass Communication, my tenure at Jumia Nigeria culminated in delivering superior customer service experiences, earning our team a Quality Assurance Excellence Award. Our commitment to excellence is evident in our collaborative approach and precision in addressing customer needs, ensuring satisfaction and loyalty.At Deborah TV, my role as Media Director allowed me to blend narrative creativity with technical video editing skills, contributing to engaging and dynamic media productions. These experiences have honed my analytical abilities and data entry proficiency, driving effective solutions in fast-paced environments.