•Efficiency Improvement: Streamlined administrative processes, cutting down paperwork processing time, enhancing office productivity through effective use of technology;•Cost Savings: Implemented cost-effective strategies, reducing office supplies expenses by through smarter procurement practices and technology utilization;•Digital Transformation: Played a key role in the transition to a digital document management system, which decreased document retrieval times and significantly boosted data handling efficiency.Setup Virtual Data Room for clients and handle all tasks related to onboarding.•Customer Service: Improved customer interaction protocols, leading to increase in customer satisfaction ratings based on feedback and surveys.

•Led project coordination, managing teams and vendors to ensure tasks were completed on schedule.•Scheduled and verified orders for vehicle imports, ensuring all materials were pre-ordered and delivered on time.•Acted as the main contact for clients, providing updates and resolving any issues promptly.•Navigated regulatory requirements to avoid delays and ensure smooth customs clearance.•Kept detailed records of transactions and communications to ensure transparency and accountability.