Oksana Nikolaienko Email & Phone Number

Ukraine

- Co-managed a large-scale custom Learning Management System (LMS) development, focusing on process management.- Oversaw all technical and project documentation, including SOC 2 certification preparation. Created project documentation from scratch, including user manuals, technical specifications, process workflows, and user guides.- Managed a team of.

Kyiv City, Ukraine

- Management of the e-learning and related projects (development of e-courses, simulators, promo-materials, animations, landing pages, e-products localization);- Leading a team of creative specialists (instructional designers, 3D and graphic designers, voiceover artists, translators), developers, QA specialists;- Communication with clients, preparing.

Kyiv City, Ukraine

- Quality assurance department creation, interviewing QA candidates, onboarding, teaching QA manager, tasks assignment and performance control;- Quality assurance of e-learning products;- Technical documentation development, improvement and support.

Kyiv City, Ukraine

- Quality assurance of e-learning products (developed via Articulate 360 and Unity), manual functional testing, UI testing, user experience testing including testing in LMS;- Quality control of e-learning courses in accordance with storyboards, design and clients expectations; - Providing observations and recommendations to improve e-learning products.

Kyiv, Ukraine

- Development and performance of the quality control procedures: internal audits planning and carrying out, reporting on the results of the audits, providing observations and recommendations to improve the processes, internal control system assessment, recommendations implementation monitoring, participation in joint and group audits conducted by the.

Kyiv, Ukraine

- Quality control: planning and conducting the internal audits;- Managing the team of auditors during the audits;- Providing observations and recommendations to improve the processes, implementation control;- Development, improvement and support of the internal audit methodology in Ukrainian and English; - Reports preparation for the Management and.

Kyiv City, Ukraine

- Quality control: participating in the internal audits;- Development, improvement and support of the internal audit methodology in Ukrainian and English; - Reports preparation for the Management and Supervisory Boards, NBU, parent company, etc; - Organizational support of the internal audit office, records keeping;- Assistance to CAE;- Business.