Ridwan Olaiya Email & Phone Number

Cracow, Małopolskie, Poland

• I Set up securities which are use to facilitate settlement transactions
• Advised client on how to manage their institutions professionally, engage in managing new issues of securities and holding a wide variety of securities
• As a provider of financial market infrastructure (FMI), I advise clients on settlements of securities transactions, asset services and Collateral management
• Provides settlement service for transactions involving custody of domestic and international bonds, equities, derivatives and investment funds
• Advise clients on how to mitigate dedicated and settlement risk and providing liquidity in other to make global market safer
• I advise clients on other robust Euroclear product and services that could meet their needs.

Cracow, Małopolskie, Poland

• Offering excellent customer service and dealing with complaints in a calm and diplomatic manner.
• Obtaining proper information amd data regarding invoice payments
• Maintaining and preparing vouchers upon customer request
• Work closely with Fleet partners and sales department to ensure operational service runs smoothly on a daily basis
• Providing timely and accurate flight information to passengers

Warsaw, Mazowieckie, Poland

• Effectively solve customer inquiries via email, phone and internal tools
• Generally run through an account that a merchant set up to facilitate credit card processing
• Manages the credit card transaction process by acting as the mediator between the merchant and the financial institution involved
• Authorizes credit transactions and work to ensure merchant get paid on time by facilitating the transfer of funds
• Provide equipment for card acceptance, security solutions, compliance assistance, customer and other value added payment processing services.
• Act as a role model for other Support Representatives in terms of customer satisfaction, productivity and teamwork

Lagos, Nigeria

• Gathered customer's information's and entered data into the system while always maintaining confidentiality
• Assisting customers in opening a checking account, fixed deposit account and saving account
• Resolving Customer queries and complaints
• Worked to reconcile financial discrepancies by analyzing account information.
• Provided monthly, quarterly, and annual accounting service
• Advising the HR team in dealing with employees relations issues and maintaining good relations

Lagos, Nigeria

• Greeted customers and made them feel welcome and Operate cash register
• Checking clients financial Status
• Assisting customers to open and manage their bank account and finances
• Resolves product and servicing complaint
• Recommending and explaining banking services and product to clients base on their needs
• Evaluated the loan and credit needs of clients, taking into consideration of all aspects of their financial background in relation to policies and regulations

Lagos Mainland, Lagos, Nigeria

• Typing reports, letters and other business documents
• Preparing, Organizing and storing information in paper and digital form
• Manage an active calendar of appointments, Diaries, filed expense reports, composed and prepared confidential reports
• Answering telephone calls and emails and redirecting them to the appropriate department
• Assisted employees with any administrative work including editing, proofreading and distribution of documents

Management, Business Administration And Management, General

Activities and Societies: football, travelling

Higher National Diploma, Banking, Corporate, Finance, And Securities Law

National Diploma, Banking, Corporate, Finance, And Securities Law

Associate'S Degree, Computer Programming, Specific Applications

West African Examination Council, Commercial Department