Ola Bodén Email & Phone Number

Uppsala, Uppsala Län, Sverige

I was recruited to Siemens AB in the end of 2015 as a Service Sales Specialist with the responsibility for three sales areas, Process Automation, Factory Automation and Process Instrumentation. Within these areas I was responsible to build up and maintain an aftermarket business and to create sustainable profitability in those.

Stockholm, Sweden

I worked as a self-employed Consultant specializing in business development. With my experience and expertise I can support various organizations with help in Business Development, Sales (Product and Aftermarket/Service), Purchasing, Project Management, Warehouse Logistics and Service Management etc. I had assignments in Germany and Sweden.

I was the manager for two cross functional teams focusing on the areas Computer and Laser. The teams had representatives from R&D, Sourcing, Manufacturing and Global support. The target was to constantly improve our Laser and Computer commodities. We monitored the market for new products, negotiated prices and prepared legal documents. I worked with our currents suppliers on technical issues and product improvements/enhancements. The team also managed the return and repair process for all computers, lasers and laser peripherals. A big part of this role consisted of traveling to meet our Suppliers and Subsidiaries. In parallel to this assignment I also supported the aftermarket sales dept. with my knowledge and expertise in Sales, technically and commercial, and with my knowledge in creating legal documents.

Customer Service Sales Manger towards our customers in the display and semiconductor manufacturing industry selling service contract and value added products.I prepared legal documents such as Quotation templates, Scope of Supply, Service Contract and General Terms and Conditions for the display and semiconductor products. Documents that are used globally by the whole after market sales force. I met customers to negotiate sales of aftermarket products together with our subsidiaries. Collected sales data and prepared reports for internal use.

Responsible for business development within the Customer Operations division. Among many things I developed and introduced a case handling tool for the global service organization.

Deputy Director and member of Operations Executive group. Responsible for the Mother-company’s import and export. Globally responsible for the spare parts supply. Created the company’s first plan for a global spare part supply chain and introduced it globally. Administrated and continuously improved the processes. Introduced processes for spare part design and manufacturing.

Responsible for the Global 1st line support. Preparing and planning for scheduled maintenance. Handling urgent unscheduled support and customer visits.

In position I worked as a Technical Sales Manager promoting a new product range together with our subsidiaries and agents in Asia. I prepared and held presentations, answered technical and commercial questions. I also prepared an aftermarket sales concept for a service offering.

Deputy General Manager at Micronic Laser Systems Subsidiary in Japan. Responsible for Customer relations, Aftermarket Sales and Customer support. I acted as the Deputy General Manager taking responsibility for the day to day business in Japan and reporting direct to the Global Director for Customer Support and the General Manager for Micronic Japan located in Sweden. During my period of management Micronic KK increased form 15 to 30 employees and we managed one of the most intense periods of system installations and technical support in the history of Mycronic.

Responsible for Technical Support against Customers in Japan

Responsible for technical support towards customers in Sweden and Scandinavia

Service engineer towards medical and graphic arts customer

Bio-Medical

Education record