Oladapo Makinde Email & Phone Number

Lagos, Nigeria

Lagos, Nigeria

Led a team of Account Managers towards fostering lasting relationships with key clients across a spectrum of industries (Fintechs, ecommerce, Utility Providers, Airlines & Travels, etc.) with transactions valued at over $2.5BillionSpearheaded clients’ expansion into new markets across Africa whilst closing new business opportunities with both local and international merchants who have payment needs in Africa, generating additional $1.2Million in revenue in 2023Maintained strong opportunity pipeline via upsell and cross sell worth over $2.1Million and managed projects within client relationships towards ensuring team achieved over 80% revenue target Grew lower tier merchants and increased transaction volumes by over 100% by optimizing business opportunities & cross selling products to boost revenue

Lagos

Managed over 12 key downstream relationships with average assets portfolio and deposit liabilities of ₦21Billion and ₦8Billion respectivelyAppraised and disbursed credit facilities in excess of $10Million and ₦30Billion for refined product importation and local purchases for top tier oil marketersProffered efficient digital payment solutions to top tier oil marketers with large retail network towards effective monitoring of daily sales proceeds collection in excess of ₦3.5Billion monthlyResponsible for the development of the team, ensuring business objectives are met across defined parameters such as profitability, deposit liabilities, risk assets and digital adoption

Ajose Adeogu Street, Victoria Island, Lagos, Nigeria

Led the execution of business development strategies and financial inclusion schemes through strategic partnerships with Telcos, Mobile Money Operators, petrol stations and retail outletsImplemented over 25,000 branchless banking service points and acquired over 550,000 financially excluded customers via the Central Bank of Nigeria Shared Agent Network Expansion Facility scheme (over ₦1.9B total lodgment in the accounts within a 6month pilot)Grew the Bank’s retail customer base by over 20% (over 1.5Million customers) through agency banking and mobilized total deposit in excess of ₦19Billion Developed training model and coordinated trainings for over 5,000 agents on agency banking operations and customer service whilst ensuring business objectives were met by respective agents

Lagos, Nigeria

Designed product and strategy documents critical for the establishment of the GTBank Agency Banking GroupEstablished and managed over 60 GTBank branchless banking locations (GTExpress) deployed in major regions in the country serving over 2 Million customersLed negotiations with management of partner organizations to secure the bank’s interest whilst ensuring cost savings of 55% in GTExpress deploymentCustomized USSD products and activated over 400 agent locations on GTBank USSD cash-out service (out of bank branch withdrawal) with over ₦1B withdrawals within the pilot year

Optimized branch operational efficiency through migration of corporate and retail customers to alternative banking channelsManaged 18 branch tellers ensuring exceptional service delivery whilst supervising vault activity and ensuring adequate control with zero incidenceEnsured 100% ATM uptime whilst rendering proof reports with zero error rateCoordinated trainings for regional branch personnel and supervised the transitioning from manual cheque processing to cheque truncation

Akin Adesola, Victoria Island

Worked in a team alongside KPMG analysts to articulate a 5-year strategic direction for GTBank.Analyzed outlook of countries for GTBank’s African expansion project and recommended suitable climes for the bank’s operations (Eastern and Southern Africa)Conducted industry analysis and identified most profitable segments for GTBank to operate (Retail and Oil & Gas) whilst devising key initiatives over the planning periodDevised strategies to reduce the bank’s cost to income ratio by 25% and tighten risk management policies towards keeping NPL at below 5%

Commercial Banking Group, Catholic Mission Branch

Worked closely with team to provide effective relationship management of the Bank’s corporate clients within purviewDesigned and maintained customers' investment portfolio templates and ensured investment certificates were issued within agreed timelinesMobilized deposit from clients towards ensuring deposit targets were met whilst migrating corporate clients to alternative banking channels to increase efficiencyTreated customer requests and ensured solutions were proffered within Service Level Agreement (SLA) to guarantee customer loyalty and ultimately retention

Executive Mba

Post Graduate Diploma, Technology Management

Leadership And Vision (Gtbank Graduate Trainee Certification)

Activities and Societies: • Served as class governor, responsible for a class of 32 trainees. • Acted as liason between GTBank Human.

Bsc, Microbiology, General, Second Class Upper Division

O' Levels, O' Levels