Oladele Akingbade Email & Phone Number

Nigeria

Isolo, Lagos State, Nigeria

* Proactive IT on boarding of any new internal staff members joining the business units.* IT Education, training and awareness, providing clear instruction, help and support, being responsible for what new employees feel, see and hear when introduced to their IT equipment and support.* Building, setting up and configuring the appropriate equipment required by both new starters and existing employees as required for them to do their jobs.* Setting up the relevant and… Show more * Proactive IT on boarding of any new internal staff members joining the business units.* IT Education, training and awareness, providing clear instruction, help and support, being responsible for what new employees feel, see and hear when introduced to their IT equipment and support.* Building, setting up and configuring the appropriate equipment required by both new starters and existing employees as required for them to do their jobs.* Setting up the relevant and appropriate IT access required for internal staff in a secure way and managing the execution of this process.* Providing high quality walk up face to face or remote support during the hours of operation and fulfilling any IT Service Requests in line with the expectations and needs.* Providing telephone support remotely helping to resolve IT issues through effective diagnosis, technical actions and customer focus.* Applying IT knowledge and experience to troubleshoot support and IT technical issues with in house software, enterprise software and hardware.* Support IT equipment installations, colleague moves and changes as required and clearly captures and records appropriate and relevant technical information within the Service Management toolset. Show less

Ekiti West, Ekiti State, Nigeria

* Respond to communities queries and investigate their concerns (interest) by communicate council decisions that affect them.* Know and work path with representatives of local organizations, interest groups and businesses to represent their views at council meetings.* Offer opportunities for citizens’ voices to bed heard and use citizens’ input to adopt acts that govern the local community.* Vote on local acts and regulations that govern the local administration.*… Show more * Respond to communities queries and investigate their concerns (interest) by communicate council decisions that affect them.* Know and work path with representatives of local organizations, interest groups and businesses to represent their views at council meetings.* Offer opportunities for citizens’ voices to bed heard and use citizens’ input to adopt acts that govern the local community.* Vote on local acts and regulations that govern the local administration.* Perform executive oversight Show less

Lagos, Nigeria

• Microsoft excel computation of dispenser bottle debit • Daily bottle reconciliation with Transporters/ Agents• Audit of Agent bottle records• Sending of daily water/bottle balance report to the distributor throw mobile platform• Generate weekly/daily report to sales managers and distributors

•Checking of system specification before delivery.• Installation of Operating System, maintenance, troubleshooting and repairs of both hardware and software system of dell system.• Imaging of desktops for Barclays Wealth Nigeria.• Troubleshooting systems to detect actual fault and replace faulty parts.• Rendering technical support and services for Dell Laptops, Desktop and Servers to all customers• Technical Support engineer for Aureos Capital, Barclays Wealth, KPMG, to… Show more •Checking of system specification before delivery.• Installation of Operating System, maintenance, troubleshooting and repairs of both hardware and software system of dell system.• Imaging of desktops for Barclays Wealth Nigeria.• Troubleshooting systems to detect actual fault and replace faulty parts.• Rendering technical support and services for Dell Laptops, Desktop and Servers to all customers• Technical Support engineer for Aureos Capital, Barclays Wealth, KPMG, to troubleshoot the fault, raise RFC for faulty part and replaced parts and ensure client satisfaction.• Receive calls, first line customer liaison and generate incident no. for all fault calls• Prepared weekly/monthly report of all comprehensive client• Co-ordination of Engineers in both remote and local sites in the timely resolution of fault calls.• Identify and follow through on customer complaints and ensure prompt resolution and feedback.• Incidence tracking and Record management.• Good knowledge of service management disciplines including Service desk software and configuration management.• Maintaining existing Customers• Managing and Monitoring Incidents Until closure Show less