In this pivotal role, I head the Production department taking charge of all production operations, reporting to the Site Director. My primary mission is to lead our exceptional production team in achieving safety, quality, plan adherence, on-time delivery, and efficiency targets.My key responsibilities include:• Leading a 24/7 operation and overseeing dedicated Senior Production Supervisors, Supervisors, Coordinators, and Team Leaders. • Cultivating a high-performance culture with an unwavering commitment to safety, GMP, quality, employee development, and continuous improvement. • Setting and continuously enhancing benchmarks for employee safety, food safety compliance, quality, pick accuracy, on-time delivery, plan adherence, and efficiency. • Collaborating closely with Planning, Supply Chain, Logistics, and Warehouse teams to craft production plans that prioritize product freshness, punctual delivery, and plan reliability. • Executing and delivering the daily production plan precisely, ensuring timely team, material, facility, and equipment setup. Also proactively identifying and resolving bottlenecks while promoting transparent communication among teams, shifts, and external stakeholders. • Fostering a culture of ongoing improvement by engaging team members and stakeholders in identifying opportunities, conducting root-cause analyses, implementing corrective actions, and driving positive and focused change. • Developing, implementing, and managing standard operating procedures, visual tools, and checklists to establish a process-driven operation. I am also responsible for onboarding, training, and continually developing team members to ensure a clear understanding of roles, responsibilities, tasks, processes, and procedures. • Creating a positive team environment that values safety, accountability, respect, continuous learning, open communication, and candid feedback.

As a Production Manager at HelloFresh US, I established a high-performing team of area managers and production leads cross-trained in all sections of Production.My responsibilities included developing a daily comprehensive shift plan that incorporated data from aggregate plans and trackers to create actionable floor plans that improved decision-making, allowing for consistent completion of 96-100% of daily plans.Below are some of my achievements in this role:• Ensured on-time and accurate delivery of customer orders by managing day-to-day production operations, attaining an 8% increase in shift productivity through utilization of metrics and other operational tools to improve agility and flexibility.• Improved performance of area managers and production leads, created a performance tracker that generated metrics used to coach, mentor, and motivate leads and managers.• Created procedures and tools to track downtime as well as determine and control downtime drivers across all operations. This resulted in a 10% reduction in MPB, a crucial company KPI• Authored SOP to raise the first-hour productivity metric by 32% across the DC in the first quarter of 2022.• Developed KPI tracker for area managers and achieved improved engagement, which resulted in over 15% increase in overall shift output.• Attained progressive reduction in pick errors in customer orders through a relentless focus on process improvement

During my tenure in the role of Associate Production Manager, I spearheaded several initiatives and achieved significant milestones that drove operational excellence and success:• Effective Leadership: Leading a team of Area Managers and Production Leads, I consistently motivated, developed, and managed over 300 employees. My leadership was instrumental in fostering a positive culture that aligned with the company's values and goals.• Talent Development: As a mentor and trainer, I actively developed and empowered my teammates for career progression and continuous learning. This investment in our workforce not only boosted team morale but also contributed to higher productivity.• Cross-Functional Collaboration: I promoted collaboration across shifts and network teams, facilitating the sharing of best practices. This cross-functional approach enhanced overall operational efficiency and knowledge sharing.• Adaptability and Data-Driven Results: In our fast-paced, ever-changing environment, I demonstrated a remarkable ability to quickly adapt and drive results using data. I developed tools that helped in quick decision-making.In summary, my achievements in this role reflect my commitment to establishing operational excellence and fostering a positive work environment. My dedication to safety, quality, customer satisfaction, and continuous improvement contributed to the overall success of our fulfillment center operations and as a result, I was promoted to the Production Manager position.

During my stint here, I prepared meticulously evaluated financial statements for small business clients, maintaining a zero-discrepancy track record that instilled confidence in financial accuracy and compliance. The following are some of my achievements in this role:• Conducted thorough analysis of financial data and transactions, proactively identifying potential discrepancies, and rectifying them before they could impact client financial records.• Played a crucial role in enhancing small business clients' financial health by providing accurate and insightful financial projections and business plans, facilitating informed decision-making for new ventures and expansions.• Collaborated closely with clients to gather relevant financial information, market insights, and growth goals, tailoring business plans that aligned with their unique needs and aspirations.• Effectively managed daily general office operations, streamlining workflow, and enhancing operational efficiency, contributing to a seamless and productive work environment.• Recognized for consistently delivering high-quality financial statements and business plans within tight deadlines, meeting and exceeding client expectations.• Played a key role in presenting financial projections and business plans to clients, leveraging strong communication skills to explain complex financial concepts in a clear and accessible manner.• Contributed to business success by effectively translating financial data into actionable insights, empowering clients to make informed decisions that positively impacted their financial stability and growth trajectory.

Within this job role, I actively participated in the creation of comprehensive annual budgets and annual operating plans for the Production department in close collaboration with the strategy team. Thus, facilitating strategic alignment and informed decision-making. I also ensured the seamless execution of the plan by effectively overseeing monthly operations, guaranteeing a cohesive workflow throughout the year. My key achievements in this role include:• Demonstrated exceptional leadership in managing production and maintenance schedules, ensuring efficient execution, and minimizing disruptions in operations. This resulted in consistent product quality and on-time delivery.• Orchestrated the preparation and execution of weekly production plans for over 20 SKUs, showcasing adaptability in responding to dynamic sales and marketing requirements. Swiftly adjusted production strategies to meet changing market demands.• Coordinated the operations of a managed business unit, achieving an impressive 90% capacity utilization, encompassing raw materials management, production, and finished product packing and storage.• Led the elimination of waste and bottlenecks in the production process, driving operational efficiency by implementing methodologies such as 5S and spearheading improvement projects. These efforts streamlined workflows, reduced costs, and enhanced overall productivity.• Successfully oversaw the execution of the plant maintenance schedule, ensuring that preventative maintenance activities were carried out meticulously. This commitment led to a reduction in equipment breakdowns, minimizing downtime and optimizing production output.• Demonstrated continuous commitment to excellence, resulting in a promotion from Mill Superintendent to Senior Miller, a Mid-Senior Manager role due to consistently delivering superior performance and driving impactful improvements across various facets of operations.

As the Mill Superintendent, I spearheaded initiatives to enhance the milling department's efficiency, leading to significant improvements in flour quality. Key achievements during my tenure include:• Stringent Adherence to Safety and Quality Standards: Maintained an unwavering commitment to safety, ensuring strict compliance with GMPs, OSHA, HACCP, and various food safety regulations. This commitment resulted in an incident-free work environment and consistently high-quality flour production.• Effective Mill Downtime Management: Implemented comprehensive supplies inventory system, reducing unscheduled mill downtime to near-zero levels. This proactive approach minimized production interruptions and optimized milling processes.• Collaborative Maintenance Planning: Worked closely with the maintenance department to plan mill repair activities meticulously. Emphasized preventive and predictive maintenance, prolonging equipment lifespan and minimizing costly breakdowns.• Continuous Process Improvement: Achieved ongoing improvements in mill yield, extraction rates, and production capacity. These enhancements positively impacted overall operational efficiency and profitability.• Leadership for Outstanding Results: Provided strong leadership to the mill department, establishing clear performance expectations and fostering a culture of accountability. This approach drove the team to consistently deliver outstanding results.• Quality Assurance: Collaborated closely with the quality department to ensure the consistent production of high-quality flour. Maintained rigorous quality control measures to meet stringent industry standards.My dedication to operational excellence, safety, and quality resulted in a more efficient milling department, delivering flour that consistently met or exceeded specifications. These achievements aligned with Honeywell Flour Mill's top product quality mission and food safety commitments and earned me a promotion to the Senior Miller position.