Musbau Oladele Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

Administration of Office Software, and rectifying issues on Office 365, teams, SharePoint and Exchange Online.Monitoring and maintaining computer systems and networks.End user Equipment deployment and administration.Plan, track, and manage agile and software development projects using the Atlassian suite (Jira, Trello, Confluence, Bitbucket). Ticketing and escalation management.Installation of software and hardware peripheral devices driver.Microsoft windows 10 administrationKeeping track of technological advancements and trends in IT support.Diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks. Remotely working with staff in other stations to resolve their complaints to facilitate workflow.Configuration/maintenance of copier and printer.Documentation of incidents, internal processes, procedures, and training manuals.Setting up/configuring new user E-mail on office 365, teams, and Grafana

Area 2, Garki, Abuja

• Implementing IT Project and Programs.• Make requested policy and account changes.• Respond to questions and concerns about service, and escalate calls appropriately.• Counsel Guest on options for service and coverage.• Consult with Guest to evaluate needs and determine best options.• Consistently improve Guest satisfaction through expert resolution of conflicts, issues and concerns.• Network Security Operations.• Computer Business Management & Cyber café operations.

Kwali, Abuja Fct

To oversees the affairs of Microsoft academy. Be an effective team player with other Cisco staff. Ensure that equipment at locations are fit for use. Train and graduate all students. Identify areas of improvement in work location. Ensure excellent service delivery. Act as the face of the Organization in the location and always portray the organization in good light at all times.

5 Nung Akpan Street, Obio Offot, Uyo, Akwa Ibom State

Computer Hardware and Software Engineering, Web Developer, Computer Networking and Security, Computer Analyst

Education record

Advancing Cloud Engineer, Aws Practitioner

Technical Support Fundamentals, Google It Support Professional