International Damage Recovery Consultant
- Drove consumer sales and provided customer service, analysing, accelerating, advising and giving recommendations on over 100 portfolios weekly.
- Liaising with other business stakeholders to be able to establish the right damage recovery approach for each customer.
- Establishing and maintaining relationships with internal and external insurance brokers, clients and partners
- Spearheading team stat report preparation to top management for sales and KPI tracking.
- Responsible for handling insurance claims, damage recovery files, customer contracts, repair invoices/accounts.
- Coaching, supervising and preparation of training materials for new recruit.