Ola Dike
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Ola Dike Email & Phone Number

DATA ANALYST- Data Mining | Statistical Analysis | Data Visualization | Excel | SQL | Power BI | Tableau at Fidelity Pension Managers Limited
Location: Lagos State, Nigeria, Nigeria 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Fidelity Pension Managers Limited
Role
DATA ANALYST- Data Mining | Statistical Analysis | Data Visualization | Excel | SQL | Power BI | Tableau
Location
Lagos State, Nigeria, Nigeria
Company size
115 employees

Who is Ola Dike? Overview

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Quick answer

Ola Dike is listed as DATA ANALYST- Data Mining | Statistical Analysis | Data Visualization | Excel | SQL | Power BI | Tableau at Fidelity Pension Managers Limited, a company with 115 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Ola Dike.

Ola Dike previously worked as Customer Service Representative at Fidelity Pension Managers Limited and Management Information System Analyst at Fidelity Bank Plc. Ola Dike holds Bachelor'S Degree, Environmental Management And Toxicology from Michael Okpara'​ University Of Agriculture Umudike.

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Fidelity Pension Managers Limited

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Profile bio

About Ola Dike

I am a results-driven data analyst with experience in management information systems. Experienced in leveraging data to drive business insights and strategic decision-making. Skilled in data sourcing, mining, analysis, and reporting, focused on improving operational efficiency and customer experience and passionate about utilizing data-driven approaches to optimize operational efficiency.Throughout my professional journey, I have developed a wide range of skills in data mining, analysis, and reporting. Proficient in Excel, SQL, and Tableau, I have the technical expertise to extract, clean, and transform data into meaningful information. Through advanced analytical techniques, I uncover patterns, trends, and correlations that provide valuable insights for informed decision-making.My ability to effectively communicate complex findings and recommendations enables me to bridge the gap between technical analysis and business stakeholders. I excel in translating data insights into actionable strategies that drive measurable outcomes. By collaborating with cross-functional teams, I ensure that data is utilized to its fullest potential, supporting evidence-based decision-making at all levels of an organization.In addition to my technical skills, I possess strong problem-solving abilities and excellent communication skills, enabling me to effectively collaborate with stakeholders, understand their needs, and deliver data-driven solutions. I am also skilled in presenting complex information clearly and concisely, making data accessible and impactful to diverse audiences.I am committed to continuous learning and professional growth in the field of data analytics. I have a Certificate in Data Analysis, I stay updated with the latest industry trends and technologies. I am excited about the opportunity to apply my skills and expertise in a data analyst role, contributing to driving organizational success through data-driven insights and strategies.

Current workplace

Ola Dike's current company

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Fidelity Pension Managers Limited
Fidelity Pension Managers Limited
DATA ANALYST- Data Mining | Statistical Analysis | Data Visualization | Excel | SQL | Power BI | Tableau
lagos, lagos, nigeria
Website
fidelitypensionmanagers.com
Employees
115
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Company profile
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5 roles

Ola Dike work experience

A career timeline built from the work history available for this profile.

Management Information System Analyst

Fidelity Bank Plc

Lagos, Lagos State, Nigeria

  • Conduct data mining from various applications utilized in the contact center, including the CRM tool and AVAYA system, to gather relevant information.
  • Utilize Excel to effectively sort and cleanse data, ensuring accuracy and consistency.
  • Generate and distribute comprehensive reports on a daily, weekly, and monthly basis, providing valuable insights and analysis.
  • Interpret data to identify key metrics and draw meaningful conclusions, enabling informed decision-making.
  • Implement data-driven strategies that improve operational efficiency and customer experience.
  • Collaborate with cross-functional teams to develop and enhance data management processes, ensuring data integrity and security.
Mar 2023 - May 2024

Contact Center Agent

Fidelity Bank Plc

Nigeria

  • Achieved a 95% customer satisfaction rating based on post-call surveys, reflecting exceptional service delivery and problem-solving skills.
  • Reduced average call handling time by 20% through efficient call management techniques and effective utilization of resources.
  • Provided accurate and appropriate information to effectively answer customer questions, troubleshoot issues, and resolve complaints.
  • Built and nurtured sustainable relationships with customers, establishing trust through open and interactive communication.
  • Engaged with customers over the telephone, delivering product or service information in a clear and concise manner.
  • Effectively escalated unresolved customer grievances to designated departments for further investigation and resolution.
Jul 2022 - Mar 2023

Graduate Training

Gtbank
  • Resolved customer issues and inquiries, achieving a 90% first-call resolution rate and reducing escalations by 20%.
  • Increased customer engagement with digital banking channels by 30% through effective education and promotion of online banking services.
  • Educated customers on the use of banking products, website, and mobile apps, enhancing their digital banking experience.
  • Maintained strict adherence to procedures and protocols concerning financial and customer information to prevent breaches and ensure data security.
  • Conducted accurate and high-volume money counts using both manual and machine-driven approaches.
  • Assisted customers in various bank operations, including account opening and cash point operations.
Nov 2018 - Mar 2020
Team & coworkers

Colleagues at Fidelity Pension Managers Limited

Other employees you can reach at fidelitypensionmanagers.com. View company contacts for 115 employees →

MU Martha Umude Martha Umude Colleague at Fidelity Pension Managers Limited Lagos, Lagos State, Nigeria, Nigeria View → YT Yasar Turan Yasar Turan Colleague at Fidelity Pension Managers Limited Türkiye, Turkey View → JO Joyce Okoli, Camls, Fcin Joyce Okoli, Camls, Fcin Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → KI Kentigern Iheanacho Kentigern Iheanacho Colleague at Fidelity Pension Managers Limited Lagos, Lagos State, Nigeria, Nigeria View → VI Victoria Ifetoye Victoria Ifetoye Colleague at Fidelity Pension Managers Limited Nigeria, Nigeria View → VO Valentine Okoye Valentine Okoye Colleague at Fidelity Pension Managers Limited Lagos, Lagos State, Nigeria, Nigeria View → CN Chuka Nnabuife Bsc Msc Acma Cisa Cgma Acca Chuka Nnabuife Bsc Msc Acma Cisa Cgma Acca Colleague at Fidelity Pension Managers Limited Nigeria, Nigeria View → AO Adefila Oluwatosin Adefila Oluwatosin Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → FN Ferdinand Nnanna Ferdinand Nnanna Colleague at Fidelity Pension Managers Limited Lagos, Lagos State, Nigeria, Nigeria View → OA Oluwatosin Adefila Oluwatosin Adefila Colleague at Fidelity Pension Managers Limited Ikorodu, Lagos State, Nigeria, Nigeria View →
2 education records

Ola Dike education

Certificate In Data Analysis

New Horizons, Nigeria
FAQ

Frequently asked questions about Ola Dike

Quick answers generated from the profile data available on this page.

What company does Ola Dike work for?

Ola Dike works for Fidelity Pension Managers Limited.

What is Ola Dike's role at Fidelity Pension Managers Limited?

Ola Dike is listed as DATA ANALYST- Data Mining | Statistical Analysis | Data Visualization | Excel | SQL | Power BI | Tableau at Fidelity Pension Managers Limited.

Where is Ola Dike based?

Ola Dike is based in Lagos State, Nigeria, Nigeria while working with Fidelity Pension Managers Limited.

What companies has Ola Dike worked for?

Ola Dike has worked for Fidelity Pension Managers Limited, Fidelity Bank Plc, Gtbank, and Seplat Petroleum Development Company Plc.

Who are Ola Dike's colleagues at Fidelity Pension Managers Limited?

Ola Dike's colleagues at Fidelity Pension Managers Limited include Martha Umude, Yasar Turan, Joyce Okoli, Camls, Fcin, Kentigern Iheanacho, and Victoria Ifetoye.

How can I contact Ola Dike?

You can use AeroLeads to view verified contact signals for Ola Dike at Fidelity Pension Managers Limited, including work email, phone, and LinkedIn data when available.

What schools did Ola Dike attend?

Ola Dike holds Bachelor'S Degree, Environmental Management And Toxicology from Michael Okpara'​ University Of Agriculture Umudike.

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