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Oladipupo Daniel is listed as Certified Criminologist | Data Analyst | Business Analyst | Customer Experience Analyst | ALX Fellow at CX Outsourcing, based in Alimosho, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Oladipupo Daniel.
Oladipupo Daniel previously worked as Customer Experience Specialist at Cx Outsourcing and Customer Experience Analyst at Alx_Africa. Oladipupo Daniel holds Bachelor'S Degree, Criminology And Security Studies from University Of Ilorin.
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Daniel Oladipupo is an experienced Entrepreneur and a Business Coach with 5 years of experience. He has successfully coached numerous business entrepreneurs, guiding them towards growth and success. As a team player with strong computer skills, he effectively utilizes his communication for impact training to excel in his endeavors.Confident in his abilities, He is passionate about learning new skills, his time at Alx Africa as a Data Analytics learner has provided him with valuable experiences, including handling a wide range of tasks that have honed his skills and made him adaptable in any environment.One of his achievements so far has been impressive in the area of successful completion of his Coursera Project Network, which helps him to showcase his experience and capability. Also, his knowledge in full course on Microsoft Excel Basics Extra. This has made him an outstanding and successful young man in pursuit for his future goal.
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Lagos State, Nigeria
Ensuring all operations are carried inline with training standardUtilize CRM software to manage leads, ensuring efficient follow-up and communicationDemonstrating strong performance and dedication to driving business resultEvery customer’s inquiry, feedback, or complaint is promptly acknowledged and addressed with the highest level of attention and care, ensuring a timely and effective resolution to enhance their experience
Lagos State, Nigeria
Analyze the end-to-end customer journey to identify pain points and opportunities for improvement across various social media engagementCollection, tracking and analyzing customer feedback, surveys, and interaction with data to gain insights into customer behavior and sentiment.Analyzing complaint trends to recommend improvements resulting in 15% reduction in customer churnWork closely with marketing, and support teams to coordinate customer experience strategies with overall business goalsPrepare reports and dashboards to communicate insights, trends, and improvement areas to management for strategic decision-making
United States
Data cleaning, Data Transformation, Data Manipulation, Data Analysis, and Visualization
Perform data cleaning and Exploratory Data Analysis (EDA)Explore the relationships between variables and identify patterns and trends in a data setVisualize the distribution of a categorical or continuous variable in a population
Lagos State, Nigeria
Encountered issues with customer escalations leading to customer dissatisfaction and potential revenue lossEstablishing robust customer relationships to enhance attention and drive increased purchasing.Developed a high level of customer satisfaction through excellent servicesImplemented an increase in the revenue percentage of the organisaton by 60% on a daily basis
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Oladipupo Daniel works for CX Outsourcing.
Oladipupo Daniel is listed as Certified Criminologist | Data Analyst | Business Analyst | Customer Experience Analyst | ALX Fellow at CX Outsourcing.
Oladipupo Daniel is based in Alimosho, Lagos State, Nigeria while working with CX Outsourcing.
Oladipupo Daniel has worked for Cx Outsourcing, Alx_Africa, Interncareer, Meriskill, and Prodigy Infotech.
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Oladipupo Daniel holds Bachelor'S Degree, Criminology And Security Studies from University Of Ilorin.
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