Systems QA / Test Engineer (Network Adapter, BladeSystem and Beta OS test teams)-Technical Lead:• Led UNIX and Linux test efforts and developed test plans for beta operating system test team on x86-based ProLiant servers• Led test efforts and developed test plans for network interconnect modules (Cisco Catalyst and HP ProCurve) for the BladeSystem test team • Led test efforts for and developed test plans for Fusion IO based HP IO Accelerator cards for the BladeSystem test team• Guided outsource testing teams located in the U.S. and India• Handled 3-5 testing projects simultaneously to meet aggressive schedules -Lab Network Support:• Supported a 12-user lab infrastructure network for beta OS team• Implemented and maintained file servers for access from Windows, UNIX, or Linux clients using Samba, NFS, and FTP for beta OS team• Implemented a Linux based IP Masquerading gateway for beta OS team• Implemented client-server test beds of 25-30 clients per test bed• Consolidated multiple physical infrastructure servers onto one VMware based solution• Maintained Rapid Deployment Pack and Ignite-UX servers -Customer Support:• Investigated, replicated and resolved technical customer issues.• Wrote engineering and customer service advisories-Quality Assurance / Test Engineer:• Executed test plans on enterprise systems including: ProLiant servers, BladeSystem servers, HP Itanium based blade servers, SMART Array controllers, SCSI storage systems, Fibre channel storage systems, Ethernet interconnect modules, network interface adapters• Executed test plans on enterprise operating systems including: Red Hat and SuSE Linux, VMware, HP-UX, Microsoft Windows NT, Windows 2000, Windows 2003, Windows 2008, • Executed test plans on management software applications such as HP Cloudsystem Matrix, HP Systems Insight Manager, Ignite-UX, and Rapid Deployment pack

Test Engineer under contract with Compaq Computer Corporation (Now Hewlett-packard Enterprise)

• Took 20-30 calls per day, nearly 10,000 total technical support and pre-sales calls• Configured lab network for use by fellow engineers to study, improve technical skills, and duplicate customer issues• Guided customers, resellers, service technicians and network administrators through installing, configuring, upgrading and troubleshooting ProLiant servers, network interface cards, storage controllers, SCSI disk arrays, SMART array controllers, DLT and DAT Tape drive systems, fibre channel storage systems, professional workstations• Guided customers, resellers, service technicians and network administrators through installing, configuring, upgrading and troubleshooting enterprise operating systems including: SCO OpenServer, SCO UnixWare, Solaris for Intel systems, Linux, Windows NT and Windows 9x• Guided customers, resellers, service technicians and network administrators through installing, configuring, upgrading and troubleshooting drivers, support software applets, and management software such as Compaq Insight Manager (now HP Systems Insight Manager)• Assisted customers with problems posted to the Unix/Linux section of Compaq's online technical support forum