As Technology Manager in Accenture, I worked with multiple leading businesses & organisations across various market verticals, including Banking, Manufacturing, Government, Telecoms and Media, to achieve specific strategic initiatives or wider enterprise objectives.In my role, I led teams to design, deploy and managed best practice business and technology solutions for clients. I applied proven innovation adoption and management frameworks for software delivery, IT resource and process… Show more As Technology Manager in Accenture, I worked with multiple leading businesses & organisations across various market verticals, including Banking, Manufacturing, Government, Telecoms and Media, to achieve specific strategic initiatives or wider enterprise objectives.In my role, I led teams to design, deploy and managed best practice business and technology solutions for clients. I applied proven innovation adoption and management frameworks for software delivery, IT resource and process management. I helped my clients leverage tradition and new IT services (e.g. Cloud, DevOps) to take advantage of opportunities in the marketplace.My key responsibilities included engaging C-suite and understanding executive priorities; analyzing complex business problems and translating the emerging requirements into business and technology solutions. I applied design thinking to the analysis of current business environment (internal and external); helped define future state processes and defined the system/technology requirements to realize desired end-state.I was also responsible for developing team talent and driving the implementation of strategic plans for the delivery of functional/application designs. I facilitated user adoption of innovations to deliver intended business value. In addition to the deployment of business solutions, I was also responsible for the maintenance and operations of technology service for uninterrupted delivery of application services to business users.My capabilities span Core Banking Application, Enterprise Resource Planning Application, Data Warehousing and Business Intelligence, Complex IT Transformation/Modernization Program Management, Enterprise Architecture Planning, Mergers & Acquisitions, Vendor/Supplier Management, Payment System Development and Solution Architecture.Details of specific achievements are documented in the Project section of my profile. Show less

I was responsible for deployment of wide area network infrastructure to enable connection of remote customer sites, premise to ISP internet back-hauls. Performed configuration of layer 2 and 3 network settings on switches and routers to enable proper traffic routing. Worked with network and server equipment from various vendors, including Hewlett Packard, Foundry Technologies, Cisco, Antcor, DLink, Airaya, and performed several installations of various network access technologies… Show more I was responsible for deployment of wide area network infrastructure to enable connection of remote customer sites, premise to ISP internet back-hauls. Performed configuration of layer 2 and 3 network settings on switches and routers to enable proper traffic routing. Worked with network and server equipment from various vendors, including Hewlett Packard, Foundry Technologies, Cisco, Antcor, DLink, Airaya, and performed several installations of various network access technologies including 802.11a, b/g wireless RF, digital subscriber line and dial up.Served as on-call technical support, responding to customer calls for technical troubleshooting of networking equipment. Increased customer satisfaction by enhancing on-time delivery, and ensuring prompt resolution of customer problems. Show less