Olajide Awoyinka Email & Phone Number

Remote

Nigeria

Nigeria

Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively. Whether it’s providing follow-the-sun software support services that deliver exceptional customer experiences, developing technologies that enable sales teams to increase and retain revenue or training and developing people to be the best they can be, our focus is always on putting the customer first.At Tek Experts, the services we provide are delivered by a uniquely passionate workforce that helps companies manage their business operations and the services they provide to customers. By delivering unrivaled levels of business and IT support throughout the whole customer lifecycle, our clients know their business is always in safe hands and their customers are always cared for.ROLE DESCRIPTION;As a customer-facing support engineer, my role is to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. I provide technical support for Azure Web Apps, Function Apps, Logic Apps, Networking, Virtual Machines, Azure deployments, and Open Source technologies.HIGHLIGHTS;- Acting as the advanced technical contact for troubleshooting customer infrastructure issues.- Delivering advanced technical troubleshooting and problem-solving solutions for corporatecustomers on the Azure infrastructure.- Delivering advanced technical troubleshooting and problem-solving solutions to Premier customers that make use of the Azure Infrastructure- Collaborating with domain experts (SMEs) and escalation managers when additional support is needed.- Managing critical issues by setting customer expectations, devising and implementing action plans and professionally communicating measures to all parties involved.- Ticket management and Azure service request issue resolution.

Nigeria

Lagos, Nigeria

Raoatech is a registred vocational training centre offering training and capacity developmentto teachers and students across private and public schools in Nigeria.We focus on Robotics, IoT and Coding.Raoatech provides cutting-edge, high quality and anticipatory applications (desktop & mobile) to helporganisations to be top players in their industries.Raoatech offers quality assurance and software testing services and has provided quality testing services to both private and public organisations.The company has many years of software testing expertise and hand-on experience that cut across different industries such as Telecoms, Banking, Oil and Gas, Gaming & Lotteries, Tax Collection, Manufacturing and so on.ROLE DESCRIPTIONAs the Lead Mobile Engineer at Raoatech, my role was to build mobile applications for some of Raoatech clientsusing Hybrid mobile applications frameworks like (Ionic using Angular JS), Design frontend web applications. Occassionally i worked withthe backend team building backend REST API for the mobile app using Laravel, Firebase SDKS etc.HIGHLIGHTS- Acting as a FrontEnd in numerous project handled by the team.- Building of clean and reusable components and screens that are responsive and functions perfectly across all known devices- Collaborating with UI/UX designers in ensuring that the customer's vision is reproduced in code and properly documented for posterity.- Lead Mobile/Web Developer Trainer- Collaborate with the backend team to interact with RESTFUL API

Lagos, Nigeria

Cloud Developer Nanodegree

Activities and Societies: Activities - Introduction to Cloud Computing - Deploying full stack application on AWS using AWS Elastic.

Bachelor Of Science - Bs, Computer Science