Promoting effective control at reasonable cost.•Ensuring that identified errors are corrected.•Ensuring the protection of all the security instruments of the bank.•Ensuring that the bank complies with all statutory regulations.•Ascertain and document internal control arrangements put in place by management in all departments and branches of the bank.•Ensuring that general and specific internal control arrangements in all the departments and branches are adequate and effective.Head of Operations•Training and Supervision of operations Staff•Cash/Treasury Management•Authorization of transaction above teller limit

Promoting effective control at reasonable cost.•Ensuring that identified errors are corrected.•Ensuring the protection of all the security instruments of the bank.•Ensuring that the bank complies with all statutory regulations.•Ascertain and document internal control arrangements put in place by management in all departments and branches of the bank.•Ensuring that general and specific internal control arrangements in all the departments and branches are adequate and effective.Head of Operations•Training and Supervision of operations Staff•Cash/Treasury Management•Authorization of transaction above teller limit

• Account opening and Data input of customers.• Data maintenance of customers’ portfolio.• Retail Banking• Account Activation• Core marketing of the vast products of the bank.• Advising customers on the best the best bank products and inves

Functions- (customer service operation)•Customer complaint and request, first level support E banking operation, account generation and General review of accounts requirement, Account processor, cheque maintenance, document Control, Pre-generation of account, removal of restriction onaccount).•Fund transfer operation-: Verification of processed account, Authorization of account, funding, Closure and Activation of dormant account. General supervision of team’s members, COT maintenance.•Vault Management –movement bank instrument in and out of vault, stock count,packaging and shipment of cheque books, debit card, master Card and visa card. To all network branches and preparation of courier cost Apportionment Post Held- Team Lead •Quality Control- routing quality check on bank instrument during priming and personalisation of cheque booklet Post Held- Team Lead.•Cheque personalization-Micirasation of cheque leaflet both for new and existing customers using pragmatic micrisation software.•Collation unit-Distribution of cheques to all branches nationwide

Retail Banking•Customer service.•Clients/ Customer credit and investment portfolio management.•Credit and Investment advisory service to business Clients.•Customer business finance Analysis.•Credit rating and portfolio management•Relationship management with corporate and business clients.•Tanker terminal account management.•Tellering.