Ola Kluzek

Ola Kluzek Email and Phone Number

Head Coach, CMO at Velocity @ Velocity
Ola Kluzek's Location
Warsaw, Mazowieckie, Poland, Poland
Ola Kluzek's Contact Details

Ola Kluzek work email

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About Ola Kluzek

I help organizations grow faster through digital transformation and tailor made work automation toolkit.Throughout my career I was always involved in organizational change and digital transformation, developing and implementing new ways of working supporting business growth, often at international level (Eastern Europe region for H&M and Avon). I built digital capabilities, updated and optimized processes and introduced new methods of collaboration in remote teams based on modern cooperation and automation tools. I supported teams through change processes, motivated and trained them to increase employee satisfaction and productivity simultaneously reducing operational costs.I am a proven manager and trainer, transferring experience gained building and managing editorial teams for biggest Polish publishers into commercial business operations. I'm also a certified digital product designer, using UX principles to provide a holistic approach to problem-solving.

Ola Kluzek's Current Company Details
Velocity

Velocity

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Head Coach, CMO at Velocity
Ola Kluzek Work Experience Details
  • Velocity
    Head Coach, Cmo
    Velocity Jun 2024 - Present
    In Velocity we believe in smart work. We know that properly implemented and used collaboration and automation tools build business value and competitive advantage in the market. To create real value for you and deliver fast results:- We thoroughly analyze your company's needs- We quickly and efficiently implement tools optimal for your business- We adapt their performance to existing processes and projects- We train and support your team so you can benefit from new solutions right away and to the maxAre you looking for new tools to help you grow your business? Let me know, I can help :)As Head Coach and CMO I - foster customer relations & service- provide business need analysis- run on-site communication & automation tool implementation- focus on training and team support
  • H&M
    Regional Customer Engagement Lead For East Europe
    H&M Sep 2022 - May 2024
    Warsaw, Mazowieckie, Poland
    o Region East Europe: (PL/CZ/SK/HU/BG/RO/LV/LT/EE/GR/CY/HR)- Build on and extend global strategies and framework to drive customer group regional growth- Create a thorough Customer action and communication plan to engage customer and brand growth - Be part of setting goals and follow up on results and test plans
  • Avon
    Growth & Ux Lead Cee
    Avon Jan 2022 - Sep 2022
    Responsible for enabling CEE markets to deliver digital sales targets and for the digital channels’ growth. In cooperation with central and CEE markets partners, I am designing the commercialisation and monetisation strategy including digital merchandising plan, as well as online marketing, SEO and content marketing guidelines and best practices. I am also in charge of supporting the execution of Customer Lifetime Value (CLTV) management framework across all touchpoints as well as of optimisation and harmonization of user experience and journey through always-on UX programs.
  • Avon
    Digital Activation Content & Marketing Communication Manager Cee
    Avon Apr 2018 - Sep 2022
    Warsaw, Masovian District, Poland
    - creating and implementing comprehensive content marketing strategy based on stakeholders’ interests aligned at a regional level. Driving growth through: customer acquisition, best in class customer experience, building quality perception and brand relevance and boosting consideration and conversion - planning, producing, delivering throughout the region and optimizing impactful written and visual content supporting: product launches, seasonal events, performance and branding campaigns, social media engagement, customer lifecycle management, social selling initiatives and mobile acceleration. Developing regional assets as building blocks for local creative teams. KPIs: revenue growth, traffic, engagement; assets adoption throughout the region- developing digital assets aimed at growing representatives’ businesses, ranging from online product and business trainings, product catalogues, loyalty programs to sharable visual assets supporting social selling initiatives across the region- building capabilities and internal communication networks, tools, training and knowledge sharing processes to align business goals, develop and deliver growth driving content and assure performance feedback. Developing and coordinating working relations of 5 multinational digital teams from Central European clusters - managing a team of creative in-house professionals and outside vendors performing within a complex matrix of stakeholders, ranging from Global Marketing to Local Sales Support; designing and managing processes and budgets to ensure that delivered content supports all main business goals.
  • Avon
    Content Marketing Manager, Ce
    Avon Jan 2015 - Apr 2018
    I am responsible for the creation and implementation of content marketing & content distribution strategy at Avon. I run a team of creatives focused on delivering multimedia content (with focus on video) for Avon online store and social media to help activate key launches and build context around products, supporting both online and offline sales through customers’ engagement. Our content is distributed to and published in 19 Central European countries and helps local teams deliver on their business priorities.
  • Agora Sa
    Editor In Chief For Portfolio Of Lifestyle Brands
    Agora Sa Oct 2012 - Nov 2014
    - developing new lifestyle products and brands under the master brand of gazeta.pl, incl. foch.pl, lula.pl, groszki.pl and kobieta.gazeta.pl. Setting business objectives and KPIs; actively participating in designing and product development processes to represent business interests and provide context for development teams; developing content strategies and building capabilities and processes. - building and managing editorial teams; designing editorial schedules, creating and promoting new rich media formats; providing constant optimization of editorial efforts according to ongoing analysis of performance. KPIs: traffic (also returning), pageviews and engagement. We grew the real users metric by 10% in the highly competitive lifestyle category (Gemius/PBI).
  • Micromarketing
    Partner
    Micromarketing Sep 2010 - Sep 2012
    - developing and implementing online communication strategies in harmony with all aspects of a company's identity and image. Designing rich media content, building social media presence, managing conversations and fostering loyalty and advocacy among fan base. Examples: digitalizing newsroom for BRE Bank’s PR Department, creating content strategy and outlet for Colliers International
  • Polish Radio
    Online Managing Editor
    Polish Radio Jun 2009 - Sep 2012
    - developing Polish Radio's online presence from a few separate channel websites to a comprehensive national broadcaster portal. Designing architecture, layouts and content production for core broadcasts, launching standalone newsroom, opening national audioarchives online, maintaing a current audio schedule and supporting editorial offices of all channels.- building a new comprehensive editorial team to deliver on both online growth and internal support KPIs; We managed to double Radio's online reach in the News category and supported development and of all Channels presence and engagement with listerners.- building a network of internal stakeholders actively participating in internal digitalization and online growth; creating competence centers and change management processes within the organizational structure to ensure digital goals adoption
  • Agora Sa
    Internet Projects Manager
    Agora Sa Nov 2007 - May 2009
    I was responsible for the development of lifestyle brands under kobieta.gazeta.pl: groszki.pl, lula.pl, ugotuj.to, wysokieobcasy.pl. Designing layouts, functionalities, developing content and communities, managing blogger relations
  • Agora Sa
    Web Editor
    Agora Sa May 2006 - Nov 2007
    Web editor at GazetaPraca.pl, responsible for managing content of the website. Coordinator at first edition of Online Job Fairs: managing online stalls for hiring companies, chats with possible employees, interviewing special guests (politicians and journalists).
  • Bank Millennium
    Management Trainee
    Bank Millennium Oct 2004 - Feb 2005
    Management Trainee Programme - 'People Grow'
  • Neuron Agencja Public Relations
    Internship
    Neuron Agencja Public Relations Sep 2003 - Dec 2003
    coordinating nationwide information campaigns, translating promotional materials, maintaining relations with media

Ola Kluzek Skills

Social Networking Problem Solving Strategic Planning Web Content Management Functional Design User Experience Social Media Brand Development Communications Strategy Communication Development User Interface Design Social Design Internet Strategy Blogging New Media Consulting Content Management New Media Strategic Communications Digital Marketing Content Development Online Marketing Marketing Communications Interpersonal Communication Editing English Digital Media Marketing

Ola Kluzek Education Details

Frequently Asked Questions about Ola Kluzek

What company does Ola Kluzek work for?

Ola Kluzek works for Velocity

What is Ola Kluzek's role at the current company?

Ola Kluzek's current role is Head Coach, CMO at Velocity.

What is Ola Kluzek's email address?

Ola Kluzek's email address is ol****@****ail.com

What is Ola Kluzek's direct phone number?

Ola Kluzek's direct phone number is +120368*****

What schools did Ola Kluzek attend?

Ola Kluzek attended Uniwersytet Swps, Sgh Warsaw School Of Economics, Rennes School Of Business.

What are some of Ola Kluzek's interests?

Ola Kluzek has interest in All That's Social Online, Airgolf As Best Urban Game, Content Development, Publishing.

What skills is Ola Kluzek known for?

Ola Kluzek has skills like Social Networking, Problem Solving, Strategic Planning, Web Content Management, Functional Design, User Experience, Social Media, Brand Development, Communications Strategy, Communication Development, User Interface Design, Social Design.

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