Performed penetration tests to discover and exploit vulnerabilities in devices, mobile, desktop, web, and cloud applicationsDocumented findings and communicated their relevance efficiently to internal and external stakeholdersDeveloping and implementing IT policy and best practice guides for the organization.Identifying opportunities to leverage AWS services to improve efficiency, scalability, and cost-effectiveness

Installed, configured, and maintained Windows Server 2008/2012/2016/2019 for performance tools, ensuring optimal performance and uptime.Implemented and managed virtualization platforms VMware vSphere, ESXi, vSphere and Hyper-V enabling efficient resource allocation and utilization.Monitored system logs and alerts, troubleshooting issues and implementing solutions.Deploy and manage Active Directory, Group Policy, and Exchange ServerDeployed and provided technical support on computer systems and peripherals, desktops, laptops, printers, and mobile devicesSetup and configured software applications, including Microsoft Office Suite, Teams, Microsoft 365 and other productivity tools for users

Installed and configured SolarWinds NPM , VNQM , Engineers toolset, PRGT ,Netboss and Stablenet on VM serversIdentified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.Implemented and maintained SSL certificates on VM servers for application toolsIntegrated discoveries of OID’s & MIB’s of vendor’s not supporting SNMP via Undp poller and quarterly update of the MIBCreated Developed customized dashboards to monitor and track key performance indicators.reports, summarizing and presenting data in visually appealing format

Designed and signed off customer complaint handling process with top management and MS partner. Governance of customer complaint workflow process with all stakeholders (Airtel, MS Partners, and Vendors) Identified issues, analyzed information and provided solutions to problems. Applied effective time management techniques to meet customer SLA Participated in team projects, demonstrating ability to work collaboratively and effectively. Exercised leadership capabilities by successfully motivating and inspiring others. Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution Performed duties and provided service in accordance with established

Governance of Change advisory board (CAB) meetings with IN/VAS,RAN, Transmission, Fiber, CS &PS Core, MPBN and Passive teams Evaluate, plan and approve changes.Identified impacted stakeholders, business partners and resources required for planned changes. Oversaw change management efforts to support implementation of critical global changes to ensure minimal downtime.

Governance of Partner tools for Auto -ticketing of incident tickets, ensuring no time Lag of traps between EMS, OSS & ticketing toolsActive and passive Governance to reconcile fault domain of outages between Partner NOCs, identifying gaps in incident management and proffering solutions for improved NOC operation efficiency

BSC /RNC/ LTE /BTS/NodeB,eNodeB Data Configuration Maintenance eNodeB (DBS 3900 LTE & BTS 3900 A/L LTE ) Remote and local commissioning. BSC,RNC,BTS,NodeB,eNodeB software /Patches upgrade BSC,RNC,BTS,NodeB,eNodeB license distribution Daily/Weekly Evaluation of capacity and performance utilization of BSC,RNC,BTS,NodeB,eNodeB and verifies MOP for replacement/expansion of Hardware boards if applicable. Technical troubleshooting and resolution of Hardware faults on BTS/NodeB/eNodeB, RNC and BSC Technical troubleshooting and resolution of uplink and downlink inbalance caused by sector swap/wrong azimuth Technical troubleshooting and resolution of GB/IU-PS link failure Technical troubleshooting and resolution of BTS/NodeB/BSC & RNC Clock synchronization faults. Technical troubleshooting and resolution of silent calls on the BSC/RNC Technical troubleshooting and resolution of faulty Signaling links Technical troubleshooting and resolution of faulty Aters, faulty Abis and A port(s) Technical troubleshooting and resolution BSC/RNC outages(No traffic) caused by faulty Board and wrong configuration BSC Ater interface ,A Interface and Signaling Expansion Ater and A interfaces cutover from Electrical Interfaces to Optical Interfaces Cutover from frame over Relay to Gb over ip and maintenance NodeB IP Cluster planning and migration ATM –RAN to IP-RAN Planning and Migration NodeB 2nd Carrier Planning and deployment SPU/XPU Redistribution for load balancing BTS/NodeB Re-homing /Cut-over IU-CS Migration from ATM to IP Bandwidth, Physical Path and CE Expansion BSC/RNC cutover from E// MSC to Huawei MSC BSC software upgrade from R14 to R16 Preparation and analysis of TCH and CA Report Preparation and analysis of Network alarms and root cause analysis GB,Ater & A Interface traffic trend report

Actively monitoring Visafone Network with Huawei OMC Software Coordinate Team members to Create Trouble-Ticket ,escalate outages and service affecting Alarms to 2nd Level Engineers and Field Teams with up to the minute follow up for resolution within SLA Follow up with passive teams to restore Generator faults, hybrid failures, backup batteries drain, Rectifier module failures Diagnose and Troubleshoot 1st level Technical faults Restore fault and escalate to second line Engineers if need be Dispatch work order to Field Engineers if fault has to be resolved on site Generate Key Performance Indicator (KPI) report of the Network Generate the Switch Interconnect, Traffic Utilization, Bandwidth Utilization and BSS report of the Network daily. Generate the Worst Cell Report daily and analysis the report to make necessary upgrade/expansion

Mechanical Designs in Buildings(M & E)-NYSCDesign of ducts,Sewage system,Air conditioning system,drainage systems using AutoCAD