Olaleye Olamide Email and Phone Number
As a results-oriented professional with extensive experience in customer service, management, administration, and logistics supervision, I am committed to delivering top-tier service and operational efficiency. With a proven track record in leading teams, improving processes, and fostering a customer-focused environment, I excel in identifying customer needs, solving problems, and implementing solutions that drive business growth.My expertise spans developing and executing customer service strategies, administrative management, streamlining logistics operations, and supervising cross-functional teams to achieve organizational goals. I thrive in dynamic environments where quick decision-making, attention to detail, and effective communication are essential.Key Strengths:Customer Relationship Management (CRM)Team Leadership and DevelopmentAdministrative Coordination and Office ManagementProcess Improvement and Operational EfficiencyInventory and Supply Chain ManagementLogistics Planning and SupervisionConflict Resolution and Problem SolvingBudgeting, Reporting, and Performance TrackingI am passionate about driving customer satisfaction, operational excellence, and business success. My collaborative leadership style and dedication to continuous improvement make me an asset in any customer-focused or logistics-driven organization.
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Administrative AssistantSt. Dominic HospitalLagos, La, Ng
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Monitoring And Evaluation Support Officer ( Contract)Inspiration And Care Development Center Jun 2024 - PresentAdo Ekiti, Ekiti State, NigeriaEnsure that M&E activities are aligned with project goals, donor requirements, and organizational standardsConduct data collection activities, including surveys, interviews, focus groups, and observationsPrepare regular reports, including progress reports, impact assessments, and evaluation reportsProvide training and technical support to project staff and partners on M&E tools and methodologies.Collaborate with project teams, partners, and stakeholders to ensure effective implementation of M&E activities.Ensure that M&E activities meet high-quality standards and adhere to ethical guidelines.Contribute to the development of case studies, success stories, and lessons learned.
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Customer Service RepresentativeAnt Express Logistics Company Nov 2022 - Dec 2023Mowe Ogun StateEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they’re still satisfied with any purchasesLetting customers or clients know about additional products or services.Determining the quickest, most effective ways to answer a client’s or customer’s question to find appropriate solutionsSupply management with reports on customer needs, problems, interests, competitive.Maintain contact lists and follow up with customers to continue relationships Key achievements: Maintain a customer satisfaction of 95% every day Solved 20-30 tickets on daily basis Carried out retention calls with unsatisfied customers, convincing 20% of them to keep using the software.
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Administrative AssistantNsit Atia Local Government Oct 2020 - Oct 2022Akwa Ibom State, NigeriaPerform administrative duties, such as maintaining employee database and sorting emails for the HR departmentMaintain proper records of employee attendance and leavesAssist HR Manager in policy formulation, hiring and salary administrationSubmit online job postings, shortlist candidates and schedule job interviewsCoordinate orientation and training sessions for new employeesEnsure smooth communication with employees and timely resolution to their queries
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Sale Representative/ Customer ServiceVital Foam May 2015 - Jan 2018Lagos, Lagos, Oba Ankra Lagos StateBe knowledgeable about the productIdentify prospective customers, lead generation and conversionContact new and existing customers to discuss needsEmphasize the features of products to highlight how they solve customer problemsAnswer questions about the productsNegotiate prices and terms and prepare sales agreementsCollaborate with colleagues in many different sectorsMaintain contact lists and follow up with customers to continue relationships
Olaleye Olamide Education Details
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Upper Credit -
Upper Credit
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Upper Credit
Frequently Asked Questions about Olaleye Olamide
What company does Olaleye Olamide work for?
Olaleye Olamide works for St. Dominic Hospital
What is Olaleye Olamide's role at the current company?
Olaleye Olamide's current role is Administrative Assistant.
What schools did Olaleye Olamide attend?
Olaleye Olamide attended The Federal Polytechnic, Ado-Ekiti, The Federal Polytechnic, Ado-Ekiti, The Federal Polytechnic, Ado-Ekiti.
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Olaleye Olamide
A 500L Law Student,A Magnate,A Clasfonite, And A Member Of The Law Students Society Of Olabisi Onabanjo University.Nigeria -
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Olaleye olamide
Ado Odo/ota
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