• Opened and closed the bar in a timely and responsible manner.• Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way.• Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory.• Kept the establishment compliant by arranging for experienced and responsible bouncers on the busiest nights.• Demonstrated leadership skills through interviewing and training new staff. Showed multitasking skills while dealing with various situations and 2,000 weekly customers. Provided guests with a positively memorable experience by advising diners on food menu items and drink specials. Skilfully prepared standard as well as exotic mixed beverages in a timely manner.

Prepares and monitors budget by gathering and organizing financial information; scheduling expenditures; analyzing variances; implementing corrective actions.Maintains facilities by planning space allocations, layouts, and floor moves; arranging for and supervising building maintenance.Maintains records by defining procedures for retention, protection, retrieval, transfer and disposal of records.Maintains equipment by planning equipment procurement and maintenance; evaluating products, service, and warranties.Maintains building services by identifying, selecting, and monitoring vendors.Accomplishes project results by communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction; updating media plans.Prepares reports by collecting, analyzing, and summarizing operational data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances department reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Training new workersProviding clear, constructive communication.Encouraging the team to work together to benefit the company.Listening to feedback and resolving conflict.Empowering each member to see his own potential and to grow within the company.Complimenting good behavior.Recognizing ineffective methods or practices.Correcting bad habits.Monitoring team members without micromanaging them.Developing timelines to reach goals.Setting examples.Being an inspiration.Making work interesting and even enjoyable.Rewarding jobs well done (think pizza payday).Establishing shared ownership for good results.Taking responsibility for ineffective outcomes.Adapting to company changes and policies.Approaching management with concerns or ideas and to report on metrics.

• Converted first-time customers to returning customers and increased customer return rate by 5% through friendly, reliable and accurate service.• Submitted customer orders to the kitchen using the restaurant’s point-of-sale system, prepared cold orders such as salads and appetizers and reviewed customer orders for accuracy to ensure they were prepared as requested.• Practiced proper food and beverage handling techniques in accordance with company policy as well as local, state and federal regulations.Provide the perfect service experience for every Guest• Ensure the Guest feels important and welcome in the restaurant• Ensure hot food is hot and cold food is cold• Adhere to timing standards for products and services• Look for ways to consolidate service and increase table turns• Present menu, answer questions and make suggestions regarding food and beverage• Serve the Guest in an accommodating manner• Must know all food liquor, beer, wine and retail offered• Apply positive suggestive sales approach to guide Guests• Pre-bus tables; maintain table cleanliness, bus tables• Looks for ways to avoid waste and limit costs• Assist in keeping the restaurant clean and safe• Provide responsible service of alcoholic beverages• Deliver food and beverages to any table as needed• Must follow all cash handling policies and procedures• Report to property on time and in proper uniform